Shape 5

I am trying to use Vertical Accordion w/ a module called jbusiness listing

When first launched (right module position) there is a large gap between tabs, once the bottom tab is clicked both tabs look/work normally.

( I believe you have an account on my website to see what I am talking about - it can be found in your "Profile" )

I assume there is some type of module conflict, maybe with the geo-location feature of the other modules that creates the visual gap?

Can you see if there is something I can do with the module to fix this?

Thank you.

(I will send website link and screenshot via pm)

Hello,

Some script on there is actually modifying the height of the accordion divs. You can try adding the following to custom.css overcome this, but I am not sure if it will effect any of the functionality:

.s5_va_element {
height:auto !important;
}

Thank you.  That seems to have worked on PCs but not on tablets or phones.  Is there a way to modify that fix to include mobile devices?

Hello,

That should work on all devices, make sure you clear cache. Without knowing what code is modifying this I wouldn't have a way to do much more, I would recommend disabling third party extensions to see which is causing the problem - a third party extension should never effect another extension like this.

You can try this but beyond that I am not sure what else to do other than disable the conflicting module:

.s5_va_element {
height:auto !important;
min-height:1px !important;
}

OK, thank you for your assistance :)

OK, to make sure we are talking about the same thing:
- The module shows the first tab Open and the 2nd tab closed (I assume this is normal behavior)
- The problem is the 2nd tab shows a blank space the size of the module that will show in it once opened.  How do I get rid of that space until the 2nd tab is opened?
(The other module developer is pushing back saying it's an accordion issue)

Also, the arrows on the tabs (Open/close) - are cut off on an Iphone 7s (so I assume all phones)

Thoughts?

Hello,

Yes, we are talking about the same thing. No, it is not an accordion issue - we have never had a problem like this with this module.

The css I gave you above should work with no problems on all devices, did you try from another phone or clear you cache as I suggested above?