Shape 5

Joomla Templates => Campus Life - Club => : melifas485 March 05, 2018, 05:50:00 AM



: S5 Quick Contact- Help i dont receieved call back requests
: melifas485 March 05, 2018, 05:50:00 AM
Hi
Even thought customers submit via S5 Quick Contact  form i dont receieve in my mail theese requests.
I an reading that it uses normall joomla mail settings.
I have a reqular yahoo mail. Please because i am not very experienced i have tried to change all joomla global configuration mail settings to smtp, ports e.t.c but i cant make it work.
Could you give a bit of help?????
Please!!!
Regards


: Re: S5 Quick Contact- Help i dont receieved call back requests
: jonahh March 05, 2018, 12:45:08 PM
Hello,

Have you check your spam/junk folder?

If you can PM me Joomla login access I can take a look at this for you.

Thanks,


: Re: S5 Quick Contact- Help i dont receieved call back requests
: melifas485 March 05, 2018, 01:31:23 PM
Hello
No in the spam i receieved nothing
I pm the login details to have a look
You astonishing help will save the day for one more time i am pretty sure.
Many thanks in advance


: Re: S5 Quick Contact- Help i dont receieved call back requests
: jonahh March 06, 2018, 12:42:46 PM
Notice
SMTP connect failed https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting


Error
Test mail could not be sent.


this is what I get when I try to send a test email from your Joomla > Global configuration > Server tab. This needs to work in order for quick contact to properly send emails.


: Re: S5 Quick Contact- Help i dont receieved call back requests
: melifas485 March 06, 2018, 01:01:38 PM
Hello
Thanks for the responce.
Any idea of what is causing the issue in order to try fix the problem??
Regards


: Re: S5 Quick Contact- Help i dont receieved call back requests
: jonahh March 07, 2018, 11:34:57 AM
Not sure but this would be a host related issue. You would need to chat with them about this. They should be able to assist you.


: Re: S5 Quick Contact- Help i dont receieved call back requests
: melifas485 March 09, 2018, 04:59:13 AM
Thanks for the responce.
i will contact them.
Regards