Shape 5

Joomla Templates => Corporate Response - Club => : probass April 07, 2018, 07:49:04 AM



: Home page loads in the middle not the top
: probass April 07, 2018, 07:49:04 AM
Home page loads in the middle not the top. How can we fix this issue?
https://www.tropicstar.com/
Joomla 3.8.6
PHP 5.6.33
10.1.18-MariaDB
corporate_response 4.2.0 version of Vertex

Thank You


: Re: Home page loads in the middle not the top
: mikek April 09, 2018, 11:01:41 AM
Hello,

I'm sorry I don't see what you mean on your site? Everything is aligned to the top of the page as I would expect when I view your site.


: Re: Home page loads in the middle not the top
: probass April 09, 2018, 11:04:10 AM
where did the page load? Below the three tab or above at the slider did you have to scroll up? What browser and version are you running?


: Re: Home page loads in the middle not the top
: mikek April 10, 2018, 07:16:30 AM
Hello,

Ok, I think I understand what you mean. The homepage scrolls down the page after the load. You have some kind of third party javascript extension that is causing this issue. There is nothing in the template that can cause an issue like this. If it were a template issue, it would happen on all pages, for example it doesn't do it here:

https://www.tropicstar.com/en/the-lodge/activities.html

You would need to disable all third party scripts to determine the issue.


: Re: Home page loads in the middle not the top
: probass April 10, 2018, 07:29:19 AM
I know that, it only happens on the home page all languges.
No thrid party only S5
Joomla 3.8.6
PHP 5.6.33
10.1.18-MariaDB
corporate_response 4.2.0 version of Vertex


: Re: Home page loads in the middle not the top
: mikek April 16, 2018, 08:33:40 AM
Hello,

You would need to disable all content and modules on the homepage to see what is causing this. There is nothing in a template would cause the page to jump down like this. There is a script somewhere on your page that is causing this, the only way to debug it is to gradually disable parts of the page to narrow it down.