Shape 5

Joomla Templates => Touch of Soul - Club => : asha November 12, 2009, 01:30:19 PM



: Template Installation
: asha November 12, 2009, 01:30:19 PM
I am getting an error message ? the XML not find..? when I try to use the install/uninstall template in Joomla. For the way around I am able to successfully extract the zip files onto the provider's server but I am not getting the whole template showing up. Any advise! Thanks.


: Re: Template Installation
: mikek November 13, 2009, 08:49:29 AM
Hello, this error is commonly caused by server permissions problems. In the backend of Joomla go to help/system info and then the directory permissions tabs. If any of those folders are unwritable you must contact your host to have this resolved.


: Re: Template Installation
: asha November 13, 2009, 12:28:19 PM
Thanks for the reply. I checked the path you mentioned; all the directory permissions are writeable except the "Log Directory ($log_path) /var/logs/ Unwritable ".
do still need to ask the service provide to change this directory to writeable status. Thanks


: Re: Template Installation
: mikek November 13, 2009, 01:35:15 PM
Hello, what is the name of the file you are trying to install?


: Re: Template Installation
: asha November 13, 2009, 01:43:51 PM
Touch of Soul template. my host service provider is godaddy.


: Re: Template Installation
: mikek November 13, 2009, 02:04:50 PM
Hello, I just checked a fresh download and it installed with no problems, so there is a permissions or ownership problem on your server. The other thing you can do is create a new folder in your templates folder called touch_of_soul and then through ftp upload all the contents of the zip file into that folder, this is all the Joomla installation features does anyway.