Shape 5

Hello,

I am getting the following error when loading this website in IE 8:

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; InfoPath.1; OfficeLiveConnector.1.3; OfficeLivePatch.0.0; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Timestamp: Mon, 1 Feb 2010 16:17:31 UTC


Message: Object doesn't support this property or method
Line: 1
Char: 1
Code: 0
URI: http://www.my-website-domain.com/


Message: Object doesn't support this property or method
Line: 1
Char: 1
Code: 0
URI: http://www.my-website-domain.com/

I have noticed mention of this in other areas of the forum, where it is stated to diasble clear fix in the template parameters. I do not see this in the template perameters for this template.

I have diasabled every plugin, module, component, and turned off tool tips and other template options. Nothing effected this error. The odd thing is that is appears randomly - often a page refresh will make it appear and disappear.

Everything checks out with the W3C validator:
This document was successfully checked as XHTML 1.0 Transitional!

I see nothing unusual in Firebug and the source of the page looks fine - as far as Line: 1 and Char: 1 is concerned.

I have noticed that this error also appears in the demo here:
http://www.shape5.com/demo/touch_of_soul/index.php?option=com_content&view=article&id=13&Itemid=28

The error recieved is the same:

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; InfoPath.1; OfficeLiveConnector.1.3; OfficeLivePatch.0.0; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Timestamp: Mon, 1 Feb 2010 17:22:50 UTC


Message: Object doesn't support this property or method
Line: 1
Char: 1
Code: 0
URI: http://www.shape5.com/demo/touch_of_soul/


Message: Object doesn't support this property or method
Line: 1
Char: 1
Code: 0
URI: http://www.shape5.com/demo/touch_of_soul/

I understand that IE sucks, and personally steer well clear of it - but it is the browser of choice (or lack of choice) by majority of web users.

Any ideas?

Shane

Hello, I am not seeing this error on our demo anywhere, please post a url of where it is occurring on your site.

Hello Mike,

First thank you for your swift response, I really appreciate it.

I have PM'd you the login information as the site is still not open to the public.

I have since tested this on several different computers all running IE 8 and the error is there on my site and on the demo site. One computer is running windows 7 with IE 8 and is less than a week old - the error was present there as well. If you click different links in the menu long enough it will show up - it randomly appears, which has made diagnosing difficult.

I have attatched some screen shots showing the error. (click to enlarge images)

(http://pailheadweb.com/s5/s5-screenshot-sm.jpg) (http://pailheadweb.com/s5/s5-screenshot.jpg)

(http://pailheadweb.com/s5/SBC-screenshot-sm.jpg) (http://pailheadweb.com/s5/SBC-screenshot.jpg)

(http://pailheadweb.com/s5/IE8-Error-sm.jpg) (http://pailheadweb.com/s5/IE8-Error.jpg)


The site renders fine in all browsers I tested - including IE 8. I just hate to deliver the site to the pastor while displaying this error. Is it just an error with IE8?

I wish IE would just go away.

Thanks!

Shane