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Author Topic: need help with siteshaper  (Read 474 times)
ellare
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« on: February 19, 2010, 12:55:00 PM »

i've followed tutorial  - but get stuck at this step

+ Next, navigate to the url where you extracted the site shaper via your web browser.

when i go to URL -- lisagirard.com

it does not allow me to complete next steps.

when i remove install.php and installation directory,  and go back to site - get error that can't find SQL database.

please help - am i missing something here?

LrG
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mikek
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« Reply #1 on: February 19, 2010, 03:39:50 PM »

Hello, you should only be deleting the installation folder, not install.php separately. Also, be sure you're not deleting this before the installation is complete. If it says it cannot find the database then there is either a problem with your server or the information submitted was not correct.
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ellare
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« Reply #2 on: February 19, 2010, 04:20:03 PM »

either way - if i delete index.php, doesnt work
if i delete installation directory - get "cant find sql database error"

it's worked before for me doing the same steps with other shape5 templates ... hmmmm
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ellare
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« Reply #3 on: February 19, 2010, 04:50:23 PM »

holy cow

it took like install and un-installs but it finally worked!
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ellare
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« Reply #4 on: February 19, 2010, 04:53:05 PM »

basically, i found myself doing this..

uninstall everything but compressed file

create new mySQL database and user

go to url - shift F5 to reload page

re-extract compressed file

go back to URL, follow steps

on last step - BEFORE hittine "site" button or "admin" button, THEN GO DELETE INSTALLATION DIRECTORY, then come back and hit "site" or "admin" button

i found that i had to do it that order, i couldnt remove install and then just type in URL, i had to hit the site button on the install process.
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