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Author Topic: Clarify a few things about memberships  (Read 23045 times)
qingpool
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« on: March 25, 2010, 03:09:59 AM »

So do i get this right...

Lets say I pick some membership - for example 1 year. I can use all previous templates and the ones that come out in a year on my site(s), right?

But when my membership ends, i cannot download all those templates any more...why? Membership ended at March, so shouldn't i be allowed to use templates up to March 2010 on my site?

Or must i stick to the only template installed at the moment after my membership ends? Because i was under the impression that i can use all templates that came out til march 2010.

Could You clarify that?

Regards
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mikek
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« Reply #1 on: March 25, 2010, 07:46:33 AM »

Hello, your membership included product downloads and forum support. When a membership expires this discontinues both of these services. Any templates that you download during your membership may still continue to be used without renewing or paying any extra fees.
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Mike Knott
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qingpool
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« Reply #2 on: March 25, 2010, 09:39:11 AM »

Alright, fair enough.


But You're saying that when i renew my membership, i should download all possible templates for future use?

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mikek
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« Reply #3 on: March 25, 2010, 11:21:29 AM »

Hello, yes any downloads that need to be performed must be done during the time of your membership.
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Mike Knott
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
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sarca
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« Reply #4 on: March 31, 2010, 06:03:23 PM »

If I understood it well, I can get a 2 months membership, download EVERY template and EVERY extension available and use them for years, as long as I use them on the same domain?

On the other hand, if i opt for a membership with an unlimited number of domains, does that mean I can charge a third person for installation/modification etc. that involves Shape5 templates and/or extensions?
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mikek
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« Reply #5 on: April 01, 2010, 07:44:06 AM »

Hello, you will have access to all products but you may only use them on the amount of domains that you signed up for. You may hire someone to install products on any membership. The different membership types are determined by the amount of domains you will be setting up.
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Mike Knott
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
cpakhale
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« Reply #6 on: April 15, 2010, 06:46:21 AM »

yes any downloads that need to be performed must be done during the time of your membership.

« Last Edit: April 15, 2010, 11:37:43 AM by jonahh » Logged
scept1c
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« Reply #7 on: April 16, 2010, 04:32:09 AM »

as far as I understood sarca wondered if there's no time restriction on the downloaded products (and the answer is "no" if I'm not mistaken). There's only limit on the amount of domains.
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amkyn
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« Reply #8 on: August 29, 2010, 07:52:29 AM »

This is bonkers! I downloaded 4 templates in my one year membership and now I can't get any in that time period ?
I will not shop here any time soon, and will advertise so, to any potential fraud victim!!
bah
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mikek
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« Reply #9 on: August 30, 2010, 07:00:52 AM »

amkyn,

You can download as many templates as you need during the time of your membership, there are no limits during that time. Once your membership expires this expires your download access, this is part of your membership and how other clubs work as well.
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Mike Knott
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
biglarge
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« Reply #10 on: August 30, 2010, 08:25:22 AM »

mikek,

I can't seem to renew my membership. Every time I go to 'My Account' at the top, it only asks me if I forgot my password. What am I doing wrong here? I'm logged in just fine.

Thank you,
JR
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mikek
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« Reply #11 on: August 30, 2010, 12:16:22 PM »

Hello,

I am sorry about that. Please try logging out and logging back in. I made an adjustment to your account that should correct this for you.
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Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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