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Author Topic: Checkout redirects to home page  (Read 837 times)
naoko15
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« on: April 08, 2010, 10:58:01 AM »

Hello, checkout's step 2 redirects me to Virtuemart's home page. I've just upgraded the site. Is there a fix for this? thanks
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jonahh
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« Reply #1 on: April 08, 2010, 01:48:33 PM »

Can you post a URL and include an active account with login details so I can take a look?
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naoko15
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« Reply #2 on: April 08, 2010, 02:51:53 PM »

Yes, of course

http://iplayconsolas.com/test56/

I created a user account in the backend, as registration in virtuemart redirects to checkout page too and won't work:

user : user-jonahh
password: test

Thanks
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jonahh
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« Reply #3 on: April 09, 2010, 11:56:21 AM »

It might be because of the test56 sub folder your site is in but I'm not 100% sure.  Did you try asking on the VirtueMart forum?  they should be better able to help you out.
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Jonah Hall
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
naoko15
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« Reply #4 on: April 09, 2010, 12:28:44 PM »

I read over there that sometimes this issue is related to custom templates, that's why i asked you. Unfortunately, i can't afford to move the site to the main folder by now, as first i would need to be sure it works 100% ok. Anyway, i can't keep testing if checkout doesn't work, so i'm stuck here. I'll do some more digging and see what i can find out. Thanks!
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jonahh
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« Reply #5 on: April 12, 2010, 03:52:15 PM »

You might also want to try reinstalling VM as something might be corrupted/not configured properly.
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Jonah Hall
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
naoko15
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« Reply #6 on: April 14, 2010, 06:45:54 AM »

I solved it. It was very simple actually: In Virtuemart -> Configuration -> Security, "Site URL" had no "www" in front of the URL. It worked once the URL was complete.

 Smiley
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