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Author Topic: Life Journey - Site Shaper  (Read 549 times)
webbob427
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« on: February 24, 2011, 04:53:11 PM »

I followed the instructions for installation of the Life Journey-Site Shaper. This was a clean installation. When I opened my browser as I would for a normal Joomla 1.5 installation, I got many, many errors. What to do?
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mikek
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« Reply #1 on: February 25, 2011, 07:30:50 AM »

Hello,

Please post a url to where this occurs.
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Mike Knott
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webbob427
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« Reply #2 on: February 25, 2011, 09:29:19 AM »

I deleted a sub-directory and transferred all the Site Shaper files to the root of my server. I still get the same errors. Any help would be appreciated. I tried the same thing on localhost and all works well.

URL is www.umctests.com

« Last Edit: February 25, 2011, 04:00:17 PM by webbob427 » Logged
mikek
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« Reply #3 on: February 25, 2011, 04:52:52 PM »

Hello,

The errors shown here are no such file errors and headers already sent. I would have to assume that some of your files are missing on you server. I would first suggest re-downloading the site shaper in case the download was corrupted and upload a fresh version of the files to your server and make sure to extract them directly through cpanel instead of uploading the file via ftp.
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Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
webbob427
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« Reply #4 on: February 26, 2011, 09:01:21 AM »

I cleaned my server root directory. I uploaded the Site Shaper using cpanel and used the unzip on cpanel. Now, the installation will not activate. I appreciate your patience and suggestions.

www.umctests.com

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webbob427
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« Reply #5 on: February 27, 2011, 08:38:25 PM »

I continue to have problems with the site shaper. I have followed all instructions but still have no success. I have cleaned the root dir and reinstalled Joomla 1.5. I have used Akeeba backup and Kickstart.php to open the site on the server. Nothing works on the live server. However, on localhost I get a perfect site.

I could sure use to help.

www.umctests.com
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mikek
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« Reply #6 on: February 28, 2011, 09:41:18 AM »

Hello,

This would have to be an issue with your server then, it sounds like file permission issue. When I go to your site now it gives a 500 internal server error, which directly related to the configuration. Also, as you said it is working localhost. Most hosting companies keep a server log of errors so they may be able to diagnose the issue and found out if there is a server problem.
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Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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