Forum Support

Shape 5
March 29, 2024, 07:40:41 AM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: Shape 5 Forum
 
   Home   Help Search Login Register  
Pages: [1]
  Print  
Author Topic: Site crash  (Read 1507 times)
alexius
Jr. Member
**
Offline Offline

Posts: 218

Gravatar


« on: February 16, 2012, 08:36:45 AM »

Hi there
All of a sudden today - one of my sites has crashed.
I get the following text (and more) on my web pages:
         Deprecated: Function ereg() is deprecated in /home/www/sainst.org/templates/elegance/index.php on line 169
When I go into the global configuration in the Administrator - I get the same message.

Site address: www.sainst.org

As far as I know there have been no changes on the site or anything else?

Any suggestions?
Should I try re-installing the template?

Regards
Lex
Logged
jonahh
Administrator
*****
Offline Offline

Posts: 23789



WWW
« Reply #1 on: February 16, 2012, 01:01:16 PM »

Hello

The deprecated means you need to upgrade your Joomla version.  Its running php code that is no longer used by the php your server is on.

Also you can update the template with a fresh download as we updated the ereg stuff over a year ago
Logged

Jonah Hall
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
alexius
Jr. Member
**
Offline Offline

Posts: 218

Gravatar


« Reply #2 on: February 17, 2012, 12:37:30 AM »

Hi Jonah
I have just downloaded the ver 1.5 template from your site and upgraded and I get the error message you can see in the attachment.
Two things have happened on my server.
PHP has been upgraded to 5.3.9
and MySQL has been upgraded to 5.1.57

Could this have caused the problem and should I downgrade PHP.

I am talking to the client about upgrading to Joomla 2.5 - and I assume this will solve the problem?
But is there a short term solution?
Thanks


Logged
jonahh
Administrator
*****
Offline Offline

Posts: 23789



WWW
« Reply #3 on: February 17, 2012, 03:55:13 PM »

This error is probably still coming because your Joomla version is out of date.  Grab a patch 1.5.0 to 1.5.25 from joomla.org and extract to root of your Joomla install this should fix any joomla errors you see like the one upon installing
Logged

Jonah Hall
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
alexius
Jr. Member
**
Offline Offline

Posts: 218

Gravatar


« Reply #4 on: February 20, 2012, 07:16:27 AM »

Thanks Jonah
I still get the error
I applied the patch
I tried to upgrade the Elegance template - but when I do that it tells me that the template already exists.
How do I upgrade the template - I downloaded the template from the Shape5 site and then used the Install/Uninstall to try and upgrade the template.
What can you suggest at this stage?
Logged
alexius
Jr. Member
**
Offline Offline

Posts: 218

Gravatar


« Reply #5 on: February 20, 2012, 02:44:08 PM »

Help!  Huh
I really need some help solving this problem.
See previous post.
Site has been down 4 days and client is mad at me - I do not know what to do - I do not know if I a template upgrade is the solution - but I do not seem to be able to do that.
Also - problem started when PHP was upgraded on the server - but I do not want to return to old PHP since there are 20 other sites on the server - and a few that will be upgraded to J2.5 soon and I need the later PHP.
Client is not prepared to upgrade to J2.5 - although I have tried on another folder - and the upgrade is not working well - have lost a lots of functionality - and it seems a long job trying to get it to work as well (although if I could get upgrade to work then problem would be solved)
Compare the two versions:
J 1.5 -http://www.sainst.org/
J2.5 - http://sainst.org/joomla25/
Logged
jonahh
Administrator
*****
Offline Offline

Posts: 23789



WWW
« Reply #6 on: February 20, 2012, 08:22:32 PM »

For the 1.5 version you just need to uninstall and then reinstall the template and modules giving the errors.  I see the image fader and accordion module need to be updated.
Logged

Jonah Hall
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
alexius
Jr. Member
**
Offline Offline

Posts: 218

Gravatar


« Reply #7 on: February 21, 2012, 10:22:27 AM »

If I uninstall and install the template - do I not loose all my settings, module positions etc etc
Same thing with uninstalling a module - will that not loose all the information that has been set up with that module - position - content etc?
Logged
jonahh
Administrator
*****
Offline Offline

Posts: 23789



WWW
« Reply #8 on: February 21, 2012, 11:45:11 AM »

For the template you will only lose the settings in the admin area of the template which are easily replicated.  Or what you can do is just take the files (excluding the params.ini) and overwrite your current ones, this will also fix the issues.  I would do this for both the template and the modules so you dont' lose anything
Logged

Jonah Hall
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF | SMF © 2013, Simple Machines
Joomla Bridge by JoomlaHacks.com
Valid XHTML 1.0! Valid CSS!
Looking for the largest variety in template designs? Look no more. Never buy 1 theme again. Signups start at just $89 for access to all of our themes.
Send Us An Email
Please send us your questions and we will email you back as soon as we can. Product support questions should be posted in our support forums under the Help menu. Our staff will assist you from there.