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Author Topic: "Returned mail: see transcript for details"  (Read 595 times)
gman2005
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« on: September 24, 2008, 08:57:38 PM »

I'm getting registration emails returned to me and even some orders!

What did I need to fix?

joomla email is set as PHP Mail Function.

Quote
<<< 553 sorry, your mail was administratively denied. (#5.7.1)
501 5.6.0 Data format error
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jonahh
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« Reply #1 on: September 25, 2008, 08:46:09 PM »

I believe this is either a DNS issue or server configuration problem, I would contact you hosting company and notify them of this.

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Jonah Hall
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gman2005
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« Reply #2 on: September 30, 2008, 11:05:04 PM »

the couldn't help me

this is the full error:

Quote
The original message was received at Tue, 30 Sep 2008 21:54:55 -0700
from localhost.localdomain [127.0.0.1]

   ----- The following addresses had permanent fatal errors -----
<customer's email address>
    (reason: 553 sorry, your mail was administratively denied. (#5.7.1))

   ----- Transcript of session follows -----
... while talking to relay-hosting.secureserver.net:
>>> MAIL From:<my email address>
<<< 553 sorry, your mail was administratively denied. (#5.7.1)
501 5.6.0 Data format error

my php mail was working fine and just two weeks ago I keep getting returned mail
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jonahh
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« Reply #3 on: October 02, 2008, 10:00:57 PM »

Have you tried several email addresses?

Also did your host have any suggestion at all?
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Jonah Hall
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
gman2005
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« Reply #4 on: October 04, 2008, 04:18:54 PM »

i did multiple test registers and they all come back

host did not have any suggestion because they don't support joomla

im using the php mail function

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jonahh
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« Reply #5 on: October 06, 2008, 10:58:20 AM »

Oh ok, I'm not familiar with this php function and am not sure what to suggest but doing a search on Google states that its server issue.  I would try searching Joomla.org's forum and if you can't find anything post this question there.
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Jonah Hall
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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