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Author Topic: can't save template configuration  (Read 605 times)
jadyfast
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« on: March 29, 2012, 06:37:23 AM »

hello, please help me, i have joomla 1.5

i install  Shape5_Hexicon_Gamer_template_15

when i go to template manager and edit it i can't press save button or save & close

please help me  Sad
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mikek
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« Reply #1 on: March 29, 2012, 07:47:58 AM »

Hello,

Try increasing the chmod settings of the following file to 775 or 777:

templates/hexicon_gamer/vertex.json
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Mike Knott
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jadyfast
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« Reply #2 on: March 29, 2012, 07:50:29 AM »

i do it, but still same Sad
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mikek
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« Reply #3 on: March 29, 2012, 07:56:56 AM »

Hello,

You will need to verify your other file permissions as well then. Go to:

site/system information/directory permissions

And verify that all folders are writable. If any are not this will need to be corrected with your host.

Also, what version of php is your server running?
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Mike Knott
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
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jadyfast
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« Reply #4 on: March 29, 2012, 07:59:43 AM »

i have almost all Writable, only htdocs///logs/ Unwritable

PHP version    5.2.16

waiting your reply
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jadyfast
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« Reply #5 on: March 29, 2012, 08:27:46 AM »

mikek i have send you super admin access and ftp, please let me know that you receive them and i hope you fix problem
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jadyfast
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« Reply #6 on: March 29, 2012, 10:52:44 AM »

mikek why you don't answer me in PM? did find solution or not?
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mikek
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« Reply #7 on: March 29, 2012, 12:14:35 PM »

Hello,

I have already stated in private message that this is being looked into and I would reply back when there is further information.
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Mike Knott
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


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wallaby68
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« Reply #8 on: April 01, 2012, 08:59:47 AM »

Hi,

I have been having this trouble with a lot of the templates when trying to Save or Save & Close using IE9.  If I use Firefox for editing the templates set up, I have absolutely no trouble. 

Although in saying that, it doesn't happen all the time, but definitely most of the time.

Sharon.
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saige
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« Reply #9 on: September 10, 2012, 01:29:10 AM »

I know this is an old thread.. sorry

I have just installed Hexicon Gamer as a Siteshaper, when trying to edit the Template in Joomla (2.5) any and all changes I try to make will not save.

I checked permissions - all seem ok
I tried removing the Template & re-installing in extensions (zip)

I'm very new to all this stuff so hoping someone can please help me out  Huh

I need this site up and running ASAP as I'm in the middle of changing hosts and worried the current/old site will vanish on me

Please help!!!!

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pmiddleton
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« Reply #10 on: September 10, 2012, 09:32:27 AM »

Hi

Make sure templates/hexicon_gamer/vertex.json is writeable.

If that doesn't work, try updating the template framework to version 2 -

http://www.shape5.com/joomla/framework/vertex_framework.html

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Paul
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saige
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« Reply #11 on: September 13, 2012, 03:50:18 AM »

I can edit everything fine in Firefox, just not Explorer - so that's what I'm doing  Wink

never had any issues like this with other templates, so if it happens again i will try what you suggested

(the template is all set to writable)

Thanks!
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pmiddleton
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« Reply #12 on: September 13, 2012, 12:20:33 PM »

Believe it or not, this is more common than you'd think with Joomla. There's something in the core which upsets some config variants in IE. The only answer, as you will be the one with admin access, is don't use IE.

In fact, nobody in the world should use IE Wink
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Paul
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Shape 5 Team


- Using Firebug will save you so much time, frustration and forum questions:
http://getfirebug.com/


- Need some custom coding done on your site? Use our Shape 5 Hire a Coder program for free:
http://www.shape5.com/hire_a_coder/listauctions
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