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Author Topic: Problem with Virtumart after Installing Aluma Site Shaper 1.5  (Read 1533 times)
moverton
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« on: April 02, 2012, 02:36:25 PM »

I have used your templates for years with out any issues and love your products!

I installed the Aluma Template for a client who is a photographer. After Installation I am getting an error message not only for the s5 Category module, even more perplexing is  when I go in to Components Virtumart there is a large Yellow box in that box is an error message " ERROR
You do not have permission to access the requested module. "

I am not sure where to go on this I have been reading your forum for the past hour I give up! Please help

johnstonphotography.info is the domain name
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Michelle Overton
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mikek
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« Reply #1 on: April 03, 2012, 07:15:29 AM »

Hello,

Have you completed the final step of the site shaper tutorial:

http://www.shape5.com/demo/aluma_photography/content/view/39/87/

You need to adjust the config file to point to your domain name.
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Mike Knott
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moverton
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« Reply #2 on: April 04, 2012, 01:40:11 PM »

I was able to upload the file to my sql data base all went well, then when I went to administrator\components\com_virtuemart\virtuemart.cfg.php there was not a cfg.php file in the folder.

I know I am almost there when I clicked on Components Virtumart from the back end you can now see the Virtumart store, however you do not see the icons etc...I attached a screen shot so you can see that the cfg file is missing from that directory.

Thanks!
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Michelle Overton
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mikek
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« Reply #3 on: April 04, 2012, 01:52:49 PM »

Hello,

It should definitely be there, if it's not then you're missing files on your installation. I would also check via ftp instead of the file manager. Sometimes files don't show up in there depending on their permissions.
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Mike Knott
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
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moverton
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« Reply #4 on: April 04, 2012, 02:20:03 PM »

I did did that as well the file was not there - can I just manual upload the files that are missing? Or will that really mess it up. It seems like what I have done so far is getting me in the right direction, error message is gone, customer categories is showing up just not quite there.
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Michelle Overton
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mikek
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« Reply #5 on: April 04, 2012, 02:31:30 PM »

Hello,

Yes, I would manually upload the missing file from the site shaper zip file. Download a fresh one in case your's in corrupted some how.
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Mike Knott
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
moverton
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« Reply #6 on: April 04, 2012, 02:37:59 PM »

I just downloaded the sites shaper for joomla 1.5 one more time and the config file is not there. Is there a way for you to get me the files? I am so close I hate to give up, this site will be perfect for my client.

Thank so much for all your help and quick responses!
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Michelle Overton
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mikek
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« Reply #7 on: April 04, 2012, 03:09:16 PM »

Hello,

I just did a fresh download and it's definitely in there. Make sure you are in:

shape5_aluma_photography_site_shaper_15.zip\administrator\components\com_virtuemart

There are about 30 files in that folder.
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Mike Knott
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
moverton
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« Reply #8 on: April 05, 2012, 09:39:10 AM »

What you see in my last screen shot is what I have from a fresh download of site shaper. What I am missing is the config file that the instructions speak about where you have to enter your domain name for the last step of the vm store configuration. That is the file I can not fine.
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Michelle Overton
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mikek
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« Reply #9 on: April 05, 2012, 11:26:11 AM »

Hello,

I'm not sure why it's not showing for you. I've tried on a fresh download and the config file is definitely there. Can you try on another machine in case the files aren't extracting properly?
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Mike Knott
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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