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Author Topic: Cannot log in to site shaper  (Read 403 times)
jafooley
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« on: June 19, 2012, 10:13:44 AM »

I cannot log into Joomla! admin back-end after installing the Sports Nation site shaper. I've gone through the installation 3 times now, each time making a careful note of the username and password I am setting during the install, but I still cannot log in to the back end. I have tried resetting the Super Admin password in phpMyAdmin but this doesn't work either. I'm convinced there is an issue with the site shaper.

Please help!

Adam
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pmiddleton
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« Reply #1 on: June 19, 2012, 11:33:39 AM »

Hi

There isn't an issue with the Site Shaper, or everybody who used it would get the same problem. That's not to say that you aren't having a problem, of course.

Can you PM me cPanel access so I can look at it for you?

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Paul
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jafooley
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« Reply #2 on: June 19, 2012, 02:50:23 PM »

I've fixed it - I reinstalled it and chose Mysql instead of Mysqli - seemed to have made the difference. I also ran the installation in firefox as opposed to chrome.

Thanks for your help!  Grin
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pmiddleton
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« Reply #3 on: June 20, 2012, 07:38:45 AM »

No problem, glad it's fixed.
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Paul
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Shape 5 Team


- Using Firebug will save you so much time, frustration and forum questions:
http://getfirebug.com/


- Need some custom coding done on your site? Use our Shape 5 Hire a Coder program for free:
http://www.shape5.com/hire_a_coder/listauctions
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