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Tristan Rineer
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« Reply #1 on: September 06, 2012, 09:49:24 AM » |
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That URL goes to a 404. Are you sure that's where your site is?
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Tristan Rineer ------------ Shape 5 Team - Need a great host for your website? We highly recommend siteground.com!
- Put your trust in the hands of our extremely qualified staff to get your job done right! - Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:Install Firebug
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endrias
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« Reply #2 on: September 06, 2012, 04:31:14 PM » |
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Give it a try again. Recreated the database and installed shape5 LifeJourney WordPress... http://www.selamchurch.org/wordpress/wp-admin/ - FireFox gives me a black page and Chrome is an error page http://www.selamchurch.org/wordpress/wp-login.php - takes me to a log-in screen but once I put in the login info, its black. Will send you log-in info shortly. Thank you!
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« Last Edit: September 06, 2012, 04:35:48 PM by endrias »
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endrias
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« Reply #3 on: September 06, 2012, 07:45:01 PM » |
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I renamed the plugin folder, and I was able to login to dashboard - no more blank pages after putting my user name and password.
New issue: the renamed folder will not allow me to install the plugins
Solution: Once I'm in the dashboard I renamed it back to plugin and installed all the plugins
Issue: if I renamed it back, I get the black dashboard page
Thoughts?
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« Last Edit: September 06, 2012, 07:49:48 PM by endrias »
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Tristan Rineer
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« Reply #4 on: September 07, 2012, 10:07:34 AM » |
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Rename the plugins folder again; but this time, put the plugins back 1 at a time and check to see which one causes the site to go blank. Once you've figured out which plugin has the problem, remove it from the new plugins folder & continue the process until the one with the problem is the only one not installed.
When you know which plugin is having the problem, post back here so I can figure out a solution for you.
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Tristan Rineer ------------ Shape 5 Team - Need a great host for your website? We highly recommend siteground.com!
- Put your trust in the hands of our extremely qualified staff to get your job done right! - Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:Install Firebug
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endrias
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« Reply #5 on: September 08, 2012, 07:31:17 PM » |
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I can't figure it out. Not just the Site Shaper, but also the theme causes an issue. I feel like wasted my money because nothing seems to work.
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Tristan Rineer
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« Reply #6 on: September 10, 2012, 07:54:52 AM » |
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If you can provide login & FTP info, I'll take a look at it and see what the problem is. If it's not a server problem, then I should be able to get it working for you quickly.
Since it is a fresh shaper install, I'll probably want to "reset" the shaper while troubleshooting, so your PM should include authorization to do that.
EDIT: I just remembered that you already sent login info. I'll take a look at it right away. I still need "reset authorization" though.
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« Last Edit: September 10, 2012, 07:57:23 AM by Tristan Rineer »
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Tristan Rineer ------------ Shape 5 Team - Need a great host for your website? We highly recommend siteground.com!
- Put your trust in the hands of our extremely qualified staff to get your job done right! - Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:Install Firebug
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endrias
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« Reply #7 on: September 10, 2012, 01:39:32 PM » |
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Authorized!!
Let me know if you need access to my database. My service is through Hostmonster.
- Some of the MINOR issues also related with renaming plug-in files is updating pages, widgets, etc... unless I go back and rename the file, though modifications I made takes into effect, I will not know unless I rename the file. I continue to get a black page and go back and front to fix it.
- Every time I delete a page I created, I get an error message.
Please help. Thank you!
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Tristan Rineer
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« Reply #8 on: September 10, 2012, 01:57:44 PM » |
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Can you PM me FTP info for the site? (You can create a new FTP user with access limited to the folder WP is installed in if you prefer not to give access to the rest of your server)
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Tristan Rineer ------------ Shape 5 Team - Need a great host for your website? We highly recommend siteground.com!
- Put your trust in the hands of our extremely qualified staff to get your job done right! - Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:Install Firebug
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endrias
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« Reply #9 on: September 11, 2012, 04:45:39 AM » |
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If anyone is having the same problem, the following are list of plug-ins that either cause a blank dashboard page at login or will not install:
catagory-shortcode-w-generator.zip quick-contact.zip wp-cleanup.zip
if anyone has fix, will be great.
Thanks,
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Tristan Rineer
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« Reply #10 on: September 11, 2012, 08:32:43 AM » |
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None of those plugins are actually necessary to site function. I recommend just leaving them out. Quick Contact is the only one of those 3 that is S5, so I will have to take a look at it and figure out what the issue is, but the other 2 are third party and may no longer be compatible with the latest version of Wordpress.
EDIT: I just looked at your site again. Category shortcode and quick contact are both activated and the site is working fine. It must've just been WP-Cleanup that was the problem; and that wasn't even supposed to be included with the shaper - I use it to reduce the database size on my development site before exporting it to make the shaper.
EDIT2: You were still having permalink issues, but that was because you didn't have the .htaccess set up yet. That issue is fixed now too.
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« Last Edit: September 11, 2012, 08:37:51 AM by Tristan Rineer »
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Tristan Rineer ------------ Shape 5 Team - Need a great host for your website? We highly recommend siteground.com!
- Put your trust in the hands of our extremely qualified staff to get your job done right! - Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:Install Firebug
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endrias
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« Reply #11 on: September 11, 2012, 11:59:52 AM » |
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None of those plugins are actually necessary to site function. I recommend just leaving them out. Quick Contact is the only one of those 3 that is S5, so I will have to take a look at it and figure out what the issue is, but the other 2 are third party and may no longer be compatible with the latest version of Wordpress.
EDIT: I just looked at your site again. Category shortcode and quick contact are both activated and the site is working fine. It must've just been WP-Cleanup that was the problem; and that wasn't even supposed to be included with the shaper - I use it to reduce the database size on my development site before exporting it to make the shaper.
EDIT2: You were still having permalink issues, but that was because you didn't have the .htaccess set up yet. That issue is fixed now too.
Ok. I will leave out the plug-in described above. EDIT2: For my future knowledge, how to setup .htaccess? Everything works perfect now. Thank you bunch!!
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Tristan Rineer
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« Reply #12 on: September 11, 2012, 01:26:01 PM » |
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The .htaccess issue is solved by going to your permalink settings and hitting "save". The demo/shaper needs "pretty" permalinks to display the demo content properly (instead of the standard "?post=1234" method), but that's only required by the sample content, so you can put permalinks back to default if you want.
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Tristan Rineer ------------ Shape 5 Team - Need a great host for your website? We highly recommend siteground.com!
- Put your trust in the hands of our extremely qualified staff to get your job done right! - Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:Install Firebug
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