Forum Support

Shape 5
January 17, 2021, 06:54:39 AM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: Shape 5 Forum
 
   Home   Help Search Login Register  
Pages: [1]
  Print  
Author Topic: Wordpress Club Forum Rules - PLEASE READ BEFORE POSTING!  (Read 9102 times)
Tristan Rineer
Global Moderator
*****
Offline Offline

Posts: 3858

Gravatar


« on: September 07, 2012, 10:45:50 AM »

  • Every theme and plugin has a board for support.
          Posts made in "general" that have to be moved by an admin might not be answered as quickly; take the time to find the right board before posting.

  • Check the FAQ and Knowledgebase.
         If your question seems like something that has probably been asked a lot of times in the past, make sure you check the Wordpress FAQ and Knowledgebase for possible solutions; this will save you time that would be spent waiting for a response that could end up linking to the FAQ anyway.

  • Search before posting.
         Forum admins/moderators are also the developers that make the releases for the club; answering something that has been answered already takes time that could be spent on programming new features or fixing bugs.

  • Always (if possible) include a URL with a support request; it's much easier to understand a problem if it can be looked at.

  • Never PM an admin or moderator without permission.

  • Be as detailed as possible.  "It doesn't work." is not enough information.  The more detail you provide, the faster it will be solved.

  • All posts must be in English. If you have trouble translating you can use Google Translate.

  • Don't post an unrelated problem in a thread started by someone else.  Each topic is a specific problem, if you can't find one that covers the problem you're having, you can create a new one.

« Last Edit: January 01, 2016, 11:00:41 AM by Tristan Rineer » Logged

Tristan Rineer
------------
Shape 5 Team



- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF | SMF © 2013, Simple Machines
Joomla Bridge by JoomlaHacks.com
Valid XHTML 1.0! Valid CSS!
Looking for the largest variety in template designs? Look no more. Never buy 1 theme again. Signups start at just $89 for access to all of our themes.
Send Us An Email
Please send us your questions and we will email you back as soon as we can. Product support questions should be posted in our support forums under the Help menu. Our staff will assist you from there.