Forum Support

Shape 5
April 20, 2021, 12:50:17 AM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: Shape 5 Forum
 
   Home   Help Search Login Register  
Pages: [1]
  Print  
Author Topic: Contact Us Form Help  (Read 624 times)
janemiller
Jr. Member
**
Offline Offline

Posts: 3



WWW
« on: October 30, 2012, 12:13:50 PM »

I am adding a "Contact Us" form to my site built from New Vision.  I have created the form and a "thank you" page but can't figure out how to connect them.  I've searched Joomla forums for help, but none of the instructions have the same content as the New Vision template(s).  Do I need to get a different " /components/com_contact/controller.php"? 

Additionally, when I submit my form, I get a 404 error "/index.php/[email protected]".

Logged
mikek
Administrator
*****
Offline Offline

Posts: 28743



WWW
« Reply #1 on: October 30, 2012, 12:44:24 PM »

Hello,

The template doesn't control any of this, it just stylizes the default com_contact from Joomla itself. I've never actually setup a thank you page, it generally just submits the page itself.

If you're getting a 404 error try turning off your SEF in the global configuration.
Logged

Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
MikiZlatic
Jr. Member
**
Offline Offline

Posts: 2



« Reply #2 on: January 14, 2017, 08:21:13 AM »

I can't seem to get the Contact Us form to work on my website (Homepage). No matter what I do, how often I try to set it up, link my Contact to it, I even created another Contact for myself thinking something might be wrong with the first one and it just won't send the emails to me. I'm using Joomla 3.6.x. Huh Huh Huh
Anybody got an easy step by step for me so that I can track my steps and see if I am doing something wrong. This is my first time using/making the Contact us Form.  Undecided
Logged
mikek
Administrator
*****
Offline Offline

Posts: 28743



WWW
« Reply #3 on: January 14, 2017, 09:57:02 AM »

Hello,

I am not sure which contact form you are referring to on the homepage? Please post a provide a url to your site.
Logged

Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
MikiZlatic
Jr. Member
**
Offline Offline

Posts: 2



« Reply #4 on: January 14, 2017, 11:07:52 AM »

Hi,
it's the S5 Quick Contact Module.
www.scstar.de

Thanks
Logged
mikek
Administrator
*****
Offline Offline

Posts: 28743



WWW
« Reply #5 on: January 15, 2017, 03:44:32 PM »

Hello,

The form submitted fine for me on your site, do you mean you aren't receiving the email? Make sure to check your spam mail. The form uses mail the settings under the Joomla Global Configuration/Server/Mail Settings, so you also need to verify that those settings are correct. If you have those settings set to php mail, I would suggest changing them to smtp instead, most servers do not allow non-authenticated mail sends.

Also, your site is using Fitness Center, not New Vision. Please be sure to post in the correct forum boards in the future to ensure you receive more accurate support. Thank you.
Logged

Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF | SMF © 2013, Simple Machines
Joomla Bridge by JoomlaHacks.com
Valid XHTML 1.0! Valid CSS!
Looking for the largest variety in template designs? Look no more. Never buy 1 theme again. Signups start at just $89 for access to all of our themes.
Send Us An Email
Please send us your questions and we will email you back as soon as we can. Product support questions should be posted in our support forums under the Help menu. Our staff will assist you from there.