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Author Topic: Internal Server Error 500  (Read 2007 times)
jasonb
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« on: November 03, 2007, 06:55:16 PM »

I followed the instructions and have the proper permissions for the files.  I am still getting the Internal Server Error 500 when I try to submit at test.  here is the link:  www.voteforgael.org

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jonahh
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« Reply #1 on: November 04, 2007, 01:17:30 PM »

Jason,

It doesn't appear the module is still installed on your site?

Regards,
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Jonah Hall
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Shape 5 Team

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redlighttraitor
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« Reply #2 on: November 06, 2007, 06:04:19 AM »

I'm having the exact same problem as well. Here is the URL... http://shopknowlabel.com/dresses/Infinity-Silver-Dress.html

Please let me know what's wrong. Thanks!
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mikek
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« Reply #3 on: November 06, 2007, 07:50:14 AM »

Server errors are almost always caused by incorrect permissions on the files. Did you follow the tutorial for installation of Tell A Friend?

http://www.shape5.com/component/option,com_smf/Itemid,75/topic,38.0

Let me know,
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Mike Knott
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
redlighttraitor
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« Reply #4 on: November 06, 2007, 01:32:42 PM »

I followed the tutorial and changed the CHMOD settings for files and it still gives me 500 internal server error.

Please let me know where else to look. Should I change the email type in the global configuration? (sendmail, php, smtp)
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redlighttraitor
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« Reply #5 on: November 08, 2007, 03:25:54 PM »

Is there anybody here who can help? I can't be the only one with this problem... Embarrassed
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mikek
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« Reply #6 on: November 08, 2007, 10:41:12 PM »

I would check with your hosting provider to see if they can provide information as to why the file is being blocked. If you followed all the steps in the tutorial it will work. Your server must have some security settings setup.

Hope that helps.
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Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
redlighttraitor
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« Reply #7 on: November 09, 2007, 12:53:44 PM »

Everything worked after a while. It seemed like the thing was cached. Thanks for the wonderful FREE community support. I'm really impressed with the module and will be joining as soon as a project comes up!

Really...thanks guys.
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