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Author Topic: IE9 sub menus not showing under main menu  (Read 1138 times)
iics
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« on: February 03, 2013, 01:54:42 PM »

only happens Internet explorer .  sub menus in the main menu do not appear and none of the main menu titles are clickable .
site is at http://www.iics-k12.tr

we launched our new school website on friday and have had negative feedback on only IE9 . the template is a hefty modified version of sports nation ,however I cant reproduce the problem on three of my machines so if you have any ideas it would be grateful if not thanks for great templates and extensions over the last 10 months .

brian
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mikenicoll
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« Reply #1 on: February 03, 2013, 03:20:08 PM »

Hello,

That URL is not working for me.

-Mike
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Mike Nicoll
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iics
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« Reply #2 on: February 04, 2013, 01:38:39 AM »

hi

try http://www.iics-k12.net

or http://www.iics.k12.tr

my apologies

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mikenicoll
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« Reply #3 on: February 04, 2013, 06:48:25 PM »

Hello,

I took a look and it appears you have multiple 3rd party java scripts active on your website. For some reason IE doesn't co-operate as well as some other browsers when it comes to script conflicts.

You will need to disable your 3rd party scripts one by one and reload the page until your menu drop downs are functioning again. A lot of your scripts aren't being called in noconflictmode which is what causes this problem.

You can try using JqueryEasy as well, which is a Free Extension that can sometimes help with this type of problem.

-Mike
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Mike Nicoll
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Shape 5 Team

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- Put your trust in the hands of our extremely qualified staff to get your job done right!


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iics
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« Reply #4 on: February 05, 2013, 06:56:42 AM »

thanks for having a look , tried your suggestion(s) however after spending all-day with no result or luck however we have 3 subdomains using the same template and plugins etc that all function perfectly apart from the gradient in css

pta.iics-k12.net
3g.iics-k12.net

for eample two above all function across IE9 in default mode perfectly looks has if im gonna have to go through a side by side of all files with in the template

brian

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iics
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« Reply #5 on: February 05, 2013, 09:53:15 AM »

if i run the script debug under IE9 in default browser mode it points to line 79 in s5_flex_menu.js as error

var links = $(this.options.id).getElements('li, span.grouped_sub_parent_item');// $(this.options.id).getElements('a'); - silviu

only happens on main domain iics-k12.net does not happen on sub-domains ,also i compared all s5_flex_menu.js ,all are identical so baffeled on this one
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mikenicoll
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« Reply #6 on: February 06, 2013, 07:57:46 PM »

Hello,

The JS error will show the Flex Menu because this is the end result of the conflict that is affecting the drop down menus. Could you try making a brand new menu item and only apply 1 article to that menu with some dummy text.

Basically all I want to see loaded on that page is the S5 Extensions and the core joomla files. This eliminates every other extension from play.

If you link me to a URL of the page when its created I can take a look.

-Mike
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Mike Nicoll
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Shape 5 Team

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iics
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« Reply #7 on: February 07, 2013, 02:21:55 AM »

can i email you backend access details , basically create a 48 hour admin user access for you ?
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iics
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« Reply #8 on: February 07, 2013, 05:33:10 AM »

this is ecact same problem we are getting what was the outcome of that thread http://www.shape5.com/component/option,com_smf/Itemid,75/topic,25263.0/
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mikenicoll
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« Reply #9 on: February 07, 2013, 07:28:34 PM »

Hello,

The outcome of that thread was the same as this one. There is a javascript error somewhere that is interfering with the drop down display. If you PM me the Joomla Backend Super User access I can take a look for you. I can't promise I will find what is the conflict but I will take a look at a few things.

Also if this is a live site let me know so I won't make any changes longer than a few minutes.

-Mike
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Mike Nicoll
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
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iics
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« Reply #10 on: February 08, 2013, 12:40:52 AM »

excellent thank you so much will pm you details . great support
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mikenicoll
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« Reply #11 on: February 10, 2013, 04:31:58 PM »

Replied via PM
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Mike Nicoll
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
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iics
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« Reply #12 on: February 12, 2013, 12:58:02 AM »

hi
thanks for having a look , i have installed the plugin jquery easy and last night disabled plugins etc one by one without any success however what I did stumble across which doesnt make sense is that the joomla cache plugin is disabled by default if I enable it it cures the problem of IE9 .  Enabling it fixed the issue but it dont seem relative and having the cache enabled created some CSS loading errors after some 20 minutes. anyway thanks for trying I will just have to carry on until I doscover the issue.

brian

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mikenicoll
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« Reply #13 on: February 13, 2013, 11:10:23 PM »

Alright,

Let us know what you find out Smiley

-Mike
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Mike Nicoll
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
iics
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« Reply #14 on: March 28, 2013, 05:09:02 AM »

hi

finally adding this to conflicting plugins

$.noConflict();
jQuery(document).ready(function($){


or now as I just noticed this morning microsoft are finally rolling out auto updates to IE9 to IE10 on windows 7 :-)

or the dirty way which is not guaranteed add this just below the <head> in index.php
<meta http-equiv="X-UA-Compatible" content="IE=edge" />

hope it helps someone .

brian
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