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Author Topic: IE9 Compatibility Issues?  (Read 805 times)
MarkK
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« on: March 03, 2013, 02:56:46 PM »

When clicking the "Shape 5 Theme" menu option in the admin control panel it doesn't seem to display right within IE9 - see attached.

Are the Shape 5 themes not compatible with IE9 within the admin options?

When I run compatibility mode within IE9 it gets even worse!
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Tristan Rineer
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« Reply #1 on: March 03, 2013, 10:53:50 PM »

Does the admin show correctly in Chrome and Firefox?

It works fine in IE9 for me, so I need to know if it's only IE that you're having issues with.  If not, then there may be something else that's the problem.
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Tristan Rineer
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MarkK
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« Reply #2 on: March 04, 2013, 12:31:47 PM »

It works fine in Chrome its only IE9 that has the problem. Not tried firefox
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Tristan Rineer
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« Reply #3 on: March 05, 2013, 10:50:54 AM »

I've visited the admin of multiple theme demos in IE9, and I am unable to duplicate the issue you are having.  Please make sure your IE is fully updated and try re-downloading and re-installing the latest version of the theme.

Make sure that your FTP client is set to only use "binary" mode for transfers.  Any other mode can cause errors in the files.
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Tristan Rineer
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Shape 5 Team



- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
MarkK
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« Reply #4 on: March 08, 2013, 07:52:55 AM »

Tried a fresh install of the theme and downloaded the newest files on another domain and same issue happens.

Re-installed IE9 but has not made a difference.

When i change the compatibility to IE8 mode the theme options page works fine. Must be something to do with IE9
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Tristan Rineer
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« Reply #5 on: March 08, 2013, 11:49:00 AM »

I've referred your thread to Dave - he created the code for the admin and should be able to help you a lot better than I can.
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Tristan Rineer
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Shape 5 Team



- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
Dave M
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« Reply #6 on: March 08, 2013, 11:53:04 AM »

Hi there i am the creator of the admin if you could PM me ftp and site admin and URL i should be able to fix within a few minutes as long as the site is open to me and i can access that is we have another customer with same problem but his site i can not access so it will be good to get a fix as we cannot replicate the issue.

Thanks
Dave
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Dave M (Drupal Club Developer)

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