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Author Topic: Files Unavailalbe  (Read 617 times)
e2matt
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« on: March 17, 2013, 09:57:32 AM »

Running into this error all over the place. I'm trying to do simple tasks like unpublishing the sample content.

The website encountered an error while retrieving http://ec2-54-244-179-24.us-west-2.compute.amazonaws.com/joomla/administrator/index.php?option=com_categories&view=categories. It may be down for maintenance or configured incorrectly.
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mikenicoll
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« Reply #1 on: March 17, 2013, 06:44:47 PM »

Hello,

This type of error would be related to the server.

-Mike
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Mike Nicoll
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e2matt
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« Reply #2 on: March 18, 2013, 07:11:46 AM »

That's pretty vague. Server is Umbuntu Server with LAMP setup on Amazon EC2.

I highly doubt its the server as I had no issues with a previous Joomla installation without a SiteShaper template installed.
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mikenicoll
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« Reply #3 on: March 18, 2013, 04:44:13 PM »

Hello,

That URL is redirecting properly for me. None of our other users or Administrators have any problems with the template files from our download server so I would suggest re-installing the Template if you are still having issues. The template just adds additional styling and wouldn't really cause a server to not read a certain file unless it was corrupted.

-Mike
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Mike Nicoll
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
e2matt
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« Reply #4 on: March 19, 2013, 02:25:34 PM »

Thanks Mike. Ill set up some local VM's to try and troubleshoot.
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mikenicoll
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« Reply #5 on: March 19, 2013, 08:12:41 PM »

Alright,

Let us know if you need anything else.

-Mike
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Mike Nicoll
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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