Forum Support

Shape 5
March 28, 2024, 05:18:03 AM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: Shape 5 Forum
 
   Home   Help Search Login Register  
Pages: [1]
  Print  
Author Topic: Flex Menu Plugin ERROR: 500 JHtmlBehavior::mootools not found.  (Read 1532 times)
ykravets1
Jr. Member
**
Offline Offline

Posts: 9



« on: April 08, 2013, 06:40:29 PM »

Hello,

I'm trying to implement the flex menu plugin into a site but I am coming across the following problem:

I installed the plugin and enabled it but when I went to create or edit  a menu item, the page would load incompletely and would not have any functionality. When I would hover over the tab in the browser, it displayed  the following message: ERROR: 500 JHtmlBehavior::mootools not found. If I disable the plugin, the problem goes away.

I am using Joomla 3.0

I searched  the forums and could not find an answer... Please Help!
Logged
mikek
Administrator
*****
Offline Offline

Posts: 28743



WWW
« Reply #1 on: April 09, 2013, 07:46:32 AM »

Hello,

There is nothing in the flex menu plugin that calls mootools. You are getting that error because you didn't apply the vertex 3 patch as instructed:

http://www.shape5.com/joomla_tutorials.html
Logged

Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
ykravets1
Jr. Member
**
Offline Offline

Posts: 9



« Reply #2 on: April 09, 2013, 08:11:36 AM »

I think that I did apply the upgrade because I am able to use the template. Before I applied the patch, every time I would make make Vertex my default template my site would give me a 500 ERROR...
Logged
ykravets1
Jr. Member
**
Offline Offline

Posts: 9



« Reply #3 on: April 09, 2013, 09:57:00 AM »

Solved.

There was a plugin conflict with menu plugins from other templates...
Logged
mikefitz
Jr. Member
**
Offline Offline

Posts: 54



« Reply #4 on: April 26, 2018, 10:10:50 AM »

I am having the same problem in the Soul Search template. I installed the latest version of the Vertex patch and S5 Flex Menu (see attached).
http://thresholdtestingsite.com/newwet/

Thanks
Logged
mikek
Administrator
*****
Offline Offline

Posts: 28743



WWW
« Reply #5 on: April 26, 2018, 11:08:21 AM »

Hello,

If you are getting a 500 mootools error on your site that means you've upgraded from Joomla 2.5 and you are still running an outdated extension on your site. You need to completely reinstall any extensions when you upgrade to 3.X as no 2.5 products work in 3.X.
Logged

Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
mikefitz
Jr. Member
**
Offline Offline

Posts: 54



« Reply #6 on: April 26, 2018, 12:36:30 PM »

This site started as a new installation of Soul Search, which installs with Joomla 3.5.1. Could a module or plugin that was installed cause a problem, even though the site was never 2.5? Is there a way to track down which one?
Logged
mikefitz
Jr. Member
**
Offline Offline

Posts: 54



« Reply #7 on: April 26, 2018, 01:08:58 PM »

JUX Mega Menu Package seems to be involved. When I disable theirs, yours works. When I disable yours, theirs works. It seems to be a conflict between the two. They say it is not their plugin, of course. How can I determine where to go from here?
Logged
mikek
Administrator
*****
Offline Offline

Posts: 28743



WWW
« Reply #8 on: April 27, 2018, 08:09:17 AM »

Hello,

Any 2.5 product that is left over that has a call for mootools will cause this error. It means you didn't reinstall with a 3.X compatible version of an extension somewhere on your site.

I am not sure what you mean about another menu plugin conflicting, we cannot debug a third party extension for you. Our products are built using jquery from the core of Joomla, which every extension developer is required to do.
Logged

Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF | SMF © 2013, Simple Machines
Joomla Bridge by JoomlaHacks.com
Valid XHTML 1.0! Valid CSS!
Looking for the largest variety in template designs? Look no more. Never buy 1 theme again. Signups start at just $89 for access to all of our themes.
Send Us An Email
Please send us your questions and we will email you back as soon as we can. Product support questions should be posted in our support forums under the Help menu. Our staff will assist you from there.