Forum Support

Shape 5
March 29, 2024, 08:07:02 AM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: Shape 5 Forum
 
   Home   Help Search Login Register  
Pages: [1]
  Print  
Author Topic: Content/Component Area Changs Won't Save in Template Manager  (Read 501 times)
Amanda B
Jr. Member
**
Offline Offline

Posts: 29

Gravatar


« on: May 21, 2013, 11:19:14 PM »

This just started happening out of no where. No new extensions installed.
Logged
mikek
Administrator
*****
Offline Offline

Posts: 28743



WWW
« Reply #1 on: May 22, 2013, 07:08:42 AM »

Hello,

Try in another browser, some versions of IE have ajax submission problems. If that doesn't solve the problem then there is most likely an issue with your server permissions, so try increasing the chmod settings of vertex.json to 777
Logged

Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
Amanda B
Jr. Member
**
Offline Offline

Posts: 29

Gravatar


« Reply #2 on: May 22, 2013, 09:54:16 AM »

I updated the permissions and tried Safari and Chrome (not using IE) and it's still not working. Can you log in and take a peek?
« Last Edit: May 22, 2013, 09:56:27 AM by Amanda B » Logged
mikek
Administrator
*****
Offline Offline

Posts: 28743



WWW
« Reply #3 on: May 22, 2013, 10:04:12 AM »

Hello,

Yes, if you can private message me super admin access, ftp access, and the pages you don't want it to appear on, I can look into this.
Logged

Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF | SMF © 2013, Simple Machines
Joomla Bridge by JoomlaHacks.com
Valid XHTML 1.0! Valid CSS!
Looking for the largest variety in template designs? Look no more. Never buy 1 theme again. Signups start at just $89 for access to all of our themes.
Send Us An Email
Please send us your questions and we will email you back as soon as we can. Product support questions should be posted in our support forums under the Help menu. Our staff will assist you from there.