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Author Topic: Image Gallery Plugin - Recommendation  (Read 2363 times)
mikenicoll
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« Reply #30 on: July 20, 2013, 09:23:13 PM »

Hello,

In the Template Manager.

-Mike
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Mike Nicoll
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mywebguy
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« Reply #31 on: July 21, 2013, 07:44:05 AM »

OK, changed the font to Arial in the template manager and get the same results in browsershots.org and my local laptop.
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mikenicoll
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« Reply #32 on: July 21, 2013, 05:36:55 PM »

Hello,

Could you try installing a fresh copy of the Site Shaper to a sub-directory of your site such as /s5test and see if the issue still occurs? I tested this on 2 different systems and servers with out latest site files and it wasn't occurring on my end nor can I see it happening in my versions of IE9 on your current site.

We have a tutorial which explains how to install a site shaper to a sub-directory with a new database in our Tutorials section.

-Mike
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Mike Nicoll
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
mywebguy
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« Reply #33 on: July 21, 2013, 07:33:42 PM »

That would be of no assistance as we'll still come back to the fact that for some reason the developers do not trust the display of browsershots and no one on that end seems to have IE9 as their latest version.

It would be extremely helpful if you could view the site on a machine that has IE9 as it's latest version of Internet Explorer and/or have other forum members who are in that boat to chime in.

I've  seen the issue on several machines outside of browsershots as another company that I am associated with has it on all of their machines... no matter the machine, connection, permissions... it's ALWAYS the same result in IE9.
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mikenicoll
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« Reply #34 on: July 21, 2013, 08:13:20 PM »

Alright,

I will have them take a second look with the additions you made to the thread and let you know.

-Mike
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Mike Nicoll
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
mywebguy
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« Reply #35 on: July 22, 2013, 04:29:35 AM »

The issue has been resolved thanks to the developer! It IS a bug in IE8/9 that I guarantee will effect others using the Traction Template (perhaps other templates from Shape 5 when using additional plugins).

Quote
After a rather lengthy investigation of the problem, I have managed to find out what makes IE 8 and IE 9 not display the background image when sigplus is enabled. Surprising as it may seem, sigplus has absolutely nothing to do with the issue. IE 8 and IE 9 seem to have a hard-wired limit on the maximum number of <link> and <style> elements they can process on the page. The exact value of the limit is not documented anywhere but seems to be around 40. Once the total number of <link> and <style> elements exceeds the value of this "magic number", the style definitions in excess are ignored. This was the reason why IE 8 and IE 9 were ignoring the background image and the page font face; both of these were defined in an inline <style> element, relatively late in the page <head> section. (IE 10 appears to work as normal in this respect.)

Once I have discovered the existence of this particularly annoying bug in IE 8 and IE 9, it was easy to find a solution: I have enabled CSS compression on your template configuration page. This merges several CSS files into a single large file and compresses the result by removing white-space and unnecessary rules. As a side-effect, it reduces the number of <link> and <style> elements in the HTML source. Once CSS compression is enabled, the site appears to work in all browsers.

I guess the most troubling/frustrating aspect of this entire issue (has been going on for some time, and reported in at least a couple of threads) is the response that the issue didn't actually exist. It does, even if it isn't seen by those with IE10 installed, and I would appreciate your time in passing it along to others moderating the forum as a likely first solution for issues with display in IE9.

It also may be a good idea to use a tool such as Browsershots.org to test the display in different browsers as whatever method is being used now didn't catch it.

Thanks again for all of your time on this issue, I know it must have been frustrating from your end as well!
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mikenicoll
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« Reply #36 on: July 22, 2013, 11:34:11 PM »

NP

Glad it all got sorted. I replied to your last PM as well.

-Mike
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Mike Nicoll
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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