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Author Topic: Can see theme options  (Read 1735 times)
brelandr
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« on: August 04, 2013, 03:51:16 PM »

on the shape5 theme options page, I see the the menu options but when you click on anything they are hidden.   

How do I fix?

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Tristan Rineer
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« Reply #1 on: August 05, 2013, 06:27:17 AM »

What version of WordPress?  Do you have JavaScript disabled in your browser?  Do you have an Adblock plugin/extension enabled?

I'm not having the issue on the demo or on my test server, so unless you can provide access to the site where it's happening, there's not much I'll be able to do without a way to see the problem.
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Tristan Rineer
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brelandr
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« Reply #2 on: August 05, 2013, 01:42:05 PM »

We are on the latest patches... Is there an email I can send you logon information.. the site is under development and not open to the world yet.
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Tristan Rineer
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« Reply #3 on: August 06, 2013, 06:30:16 AM »

You can send me access info as a PM through the forum.
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Tristan Rineer
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solokco
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« Reply #4 on: August 17, 2013, 06:04:37 PM »

I'm having the same problem.  I'm using WP 3.6

Any solution for this?

I'm getting the following error when i debug the backoffice:

-Uncaught TypeError: Cannot call method 'match' of undefined
--vertexScript.php?path=http%3A%2F%2Fnontiendo.com%2Fwp%2Fwp-content%2Fthemes?wp%2Fwp-content%2Fthemes%2Fs5_sports_nation&name=sports_nation&ver=3.6:483

Thanks
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solokco
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« Reply #5 on: August 18, 2013, 10:45:42 AM »

Any updates on this?
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Tristan Rineer
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« Reply #6 on: August 19, 2013, 05:13:37 AM »

I'll be releasing a partial patch by the end of the day that will take care of updating the admin only; this should solve all the issues people are having with WP 3.6.  Once that's done, I can focus on the full patch that will update all Vertex releases to the current version, allowing me to fix bugs or add new features with a patch instead of having to edit individual releases.
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Tristan Rineer
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Tristan Rineer
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« Reply #7 on: August 19, 2013, 05:16:17 AM »

I would like a couple more sites to verify the patch on before I release it officially; is anyone willing to PM me FTP access and WP Admin login details so I can update their site?
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Tristan Rineer
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Shape 5 Team



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brelandr
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« Reply #8 on: August 19, 2013, 05:10:04 PM »

I Have sent you another URL that you can check out that is having the same issue.  You should have the logon info in your PM.

Please let me know where I can get the fix to this when you have updated it.
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Tristan Rineer
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« Reply #9 on: August 19, 2013, 08:27:44 PM »

Here you go.
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Tristan Rineer
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brelandr
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« Reply #10 on: August 19, 2013, 08:32:37 PM »

Thank you!

I appreciate the help.
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brelandr
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« Reply #11 on: August 19, 2013, 08:41:36 PM »

p.s.   The fix worked.
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Tristan Rineer
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« Reply #12 on: August 20, 2013, 08:46:24 AM »

Thanks for the follow-up.  Let me know if any issues show up so I can fix them right away.
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Tristan Rineer
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Shape 5 Team



- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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