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Author Topic: Email not coming through?  (Read 6763 times)
admin
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« on: November 14, 2007, 10:00:32 AM »

Please note - This module uses the php mail() function. If you are not receiving emails this is a security setting on your server or a spam filter issue. Please contact your hosting provider to resolve this issue. In most cases there will be no issue at all.
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kremo5le
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« Reply #1 on: May 24, 2010, 03:47:30 PM »

Hi there,

My website uses PHP mail for regular emails. I installed this module and it worked fine when I tested it. Now it does not anymore. I have sent an email using the Contact Us page and it was delivered successfully.

What's the problem?

My web site is: http://www.theifim.com

 Huh
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kremo5le
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« Reply #2 on: May 24, 2010, 05:07:33 PM »

Hi there,

The emails seem to go through now. The problem was that I had <!-- -- > 2 fields. However, I still need to hide those fields.

How do I do it?

 Huh
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treblesix
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« Reply #3 on: June 24, 2010, 04:41:32 PM »

I had similar problem

FYI - problem solved with move to PHP5 from PHP 4
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austin1988
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« Reply #4 on: October 26, 2010, 08:09:58 AM »

My contact form does not work, despite the email address having no security/span filters. Someone please help.
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mikek
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« Reply #5 on: October 26, 2010, 02:33:30 PM »

Hello,

As stated at the top of this post your server must be able to use the php mail() function. Some servers require authentication to use this function but is very rare, in which case you would not be able to use this module. You would need to contact your hosting provider for this information.
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Mike Knott
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drizzt99
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« Reply #6 on: January 04, 2011, 12:17:52 AM »

Hi,
I'm receiving emails from other forms on the website.
But the form isn't working.
Site is: yourcreativecrew.com (the contact us is at the "register" location).
It used to work before...
Thanks,
Yonatan
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matrak104
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« Reply #7 on: January 31, 2011, 01:28:26 PM »

Same problem here. I am using godaddy as hosting provider. my website is www.birebirmuzik.com other forms are sending emails but quick contact does not. Shape 5 must check and publish a fix for this.
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mikek
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« Reply #8 on: January 31, 2011, 02:44:21 PM »

Hello,

This is not a bug in the module, please see my post a few posts above. Your server is most likely asking for authentication, this module does not have authentication parameters, it uses the basic mail() php call.
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Mike Knott
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
peeyush099
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« Reply #9 on: October 31, 2011, 01:30:34 AM »


Hi

I am using smtp setting in joomla for windows server, but your contact form is not working, the mail is not reaching to my email address.

Could u know let me know what settings i do in my server for authentication.

Plz provide the solution asap.

Thanks in advance

Peeyush Gupta
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peeyush099
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« Reply #10 on: October 31, 2011, 01:33:34 AM »

Hi

I am using smtp setting in joomla for windows server, but your contact form is not working, the mail is not reaching to my email address.

Could u know let me know what settings i do in my server for authentication.

Plz provide the solution asap.

Thanks in advance

Peeyush Gupta
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spyr05
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« Reply #11 on: February 11, 2012, 03:16:59 PM »

guys im having the same issue has anyone found the solution to this?
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camulatz
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« Reply #12 on: May 04, 2012, 06:09:27 AM »

problem with email address with 2 dots
example
[email protected]
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camulatz
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« Reply #13 on: May 04, 2012, 06:43:07 AM »

edited this: if (str_email.indexOf(".") > 2 && str_email.indexOf("@") > 0) {
now ok

problem with email address with 2 dots
example
[email protected]
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fourdesign
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« Reply #14 on: June 09, 2012, 03:07:03 AM »

edited this: if (str_email.indexOf(".") > 2 && str_email.indexOf("@") > 0) {
now ok

Can you please show the new code for?
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