Forum Support

Shape 5
March 28, 2024, 03:09:25 PM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: Shape 5 Forum
 
   Home   Help Search Login Register  
Pages: [1]
  Print  
Author Topic: Users not able to type in Login box  (Read 317 times)
don5420
Jr. Member
**
Offline Offline

Posts: 18



« on: September 26, 2013, 11:38:08 AM »

I have had a few complaints regarding the lightbox login.  Users are complaining that the box pops up, but they cannot type in either of the username or password boxes.  Do you know of any browsers that are not compatible?

What code for the lightbox module are you using?  Is it what is built into joomla or are you using your own version?  I ask because I did some research on lightbox and found iLightBox which claims to work in almost any browser.  Therefore I was thinking of using that code to fix this issue.  (assuming that this issue has anything to do with lightbox)  For all I know this is an issue with the form fields in old browsers.  All I know at this point is that I have had some users email me their complaints about not being able to type.  I have yet to hear from them concerning what browser/version they are using, so I cannot replicate yet.

Thanks for any help you can provide.
Logged
mikenicoll
Global Moderator
*****
Offline Offline

Posts: 20162



WWW
« Reply #1 on: September 27, 2013, 06:41:36 PM »

Hello,

Can you post a URL where this occurs?

-Mike
Logged

Mike Nicoll
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF | SMF © 2013, Simple Machines
Joomla Bridge by JoomlaHacks.com
Valid XHTML 1.0! Valid CSS!
Looking for the largest variety in template designs? Look no more. Never buy 1 theme again. Signups start at just $89 for access to all of our themes.
Send Us An Email
Please send us your questions and we will email you back as soon as we can. Product support questions should be posted in our support forums under the Help menu. Our staff will assist you from there.