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Author Topic: ZIP file doesn't contact all folders/files  (Read 707 times)
coptechs
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« on: October 24, 2013, 08:45:21 AM »

When I download the Pantheon Current ZIP file (not the poopiee shaper) and extract the contents, not all the directories/files appear. This is the second template I've had this issue with. I've attached a screenshot of the extracted files. There is no installation folder amongst others. I downloaded it twice and same thing. The last time with the other template, when I used the site shaper ZIP file it worked.
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mikenicoll
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« Reply #1 on: October 24, 2013, 10:42:04 PM »

Hello,

I have forwarded this to our development team to check the files on the site. I will let you know once I get an answer.

-Mike
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Mike Nicoll
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Shape 5 Team

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coptechs
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« Reply #2 on: October 25, 2013, 03:13:34 PM »

Thank you.
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mikenicoll
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« Reply #3 on: October 25, 2013, 04:04:13 PM »

Hello,

Looking at your screenshot all the required files are definitely there and I verified this in the downloads as well. The Template - Standalone doesn't include a Installation folder because it installs through the templatedetails.xml file in the back end of Joomla. If you are using the Site Shapers then it will have the installation folders present as that is how the Joomla Install for packages work.

I think there may just be some confusion as to the proper way to install a Template vs a Site Shaper. Be sure to follow the tutorials here if you are unsure as we lay it out step by step for each process.

http://www.shape5.com/joomla_tutorials.html

-Mike
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Mike Nicoll
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
coptechs
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« Reply #4 on: October 26, 2013, 08:46:23 AM »

Disregard this. I was obviously have a mental lapse. I found my error and am too embarassed  to say what it was! Sorry to have bothered you. Doh!
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mikenicoll
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« Reply #5 on: October 27, 2013, 03:41:47 PM »

NP Smiley

Thanks for getting back.

-Mike
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Mike Nicoll
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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