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Author Topic: design control cannot find xml setup  (Read 396 times)
shape9
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« on: December 31, 2013, 12:17:27 AM »

i have joomla 3.2.1 installed. when i upload design control template using extension manager it says cannot find xml setup file.  can anyone help? thanks
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mikek
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« Reply #1 on: December 31, 2013, 08:40:42 AM »

Hello,

Are you installing the template or the site shaper? Often times members try to install a site shaper install via the template manager and get this error, which is not a correct installation method. Only templates get installed this way. If you're install the template you most likely are having a timeout issue on your server because all the xml files are there. You can try in a different browser as well, some browsers have longer timeouts.
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Mike Knott
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shape9
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« Reply #2 on: December 31, 2013, 06:06:21 PM »

I'm installing the template using extension manager.... what is the site shaper?  I just downloaded design control template and tried to upload it in the extension manager.  It gets to 100% then gives the error...
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mikenicoll
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« Reply #3 on: December 31, 2013, 06:41:37 PM »

Hello,

I just tested this and it was working properly for me. That error occurs when either:

a) You are installing a Site Shaper instead of the Template to a pre existing installation
b) You are installing the wrong version of the Template to a 3.0 setup

-Mike
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Mike Nicoll
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
shape9
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« Reply #4 on: December 31, 2013, 08:32:25 PM »

Thanks.  Yeah. I was installing the Site Shaper rather than the template.  Thanks for help.  Looks like a great template!
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mikenicoll
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« Reply #5 on: December 31, 2013, 09:16:47 PM »

NP

-Mike
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Mike Nicoll
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
hwy139
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« Reply #6 on: January 01, 2014, 06:19:31 AM »

yeah ,i also happened such things too, the downloaded file is already include the joomla and the template.
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