Forum Support

Shape 5
March 28, 2024, 07:13:15 AM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: Shape 5 Forum
 
   Home   Help Search Login Register  
Pages: [1]
  Print  
Author Topic: Guests Online  (Read 349 times)
abdulalim
Jr. Member
**
Offline Offline

Posts: 3



« on: December 07, 2013, 02:25:22 AM »

hi,
Guests  Online module Show "Guests  Online : (for example now) 144 guests" and kunena and an other visitors module show same value (144 guests)... but this is impossible. because the site is offline. admin panel is correct. guests : 1 admin: 1 .
why and how can i fix?
« Last Edit: December 07, 2013, 02:32:49 AM by abdulalim » Logged
mikenicoll
Global Moderator
*****
Offline Offline

Posts: 20162



WWW
« Reply #1 on: December 08, 2013, 08:45:37 PM »

Hello,

This would be something I would suggest contacting Joomla directly about. It has been a known issue for a while where the guest count doesn't reset properly on some servers. So essentially its counting you 144 times if the sites offline.

-Mike
Logged

Mike Nicoll
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF | SMF © 2013, Simple Machines
Joomla Bridge by JoomlaHacks.com
Valid XHTML 1.0! Valid CSS!
Looking for the largest variety in template designs? Look no more. Never buy 1 theme again. Signups start at just $89 for access to all of our themes.
Send Us An Email
Please send us your questions and we will email you back as soon as we can. Product support questions should be posted in our support forums under the Help menu. Our staff will assist you from there.