Forum Support

Shape 5
April 18, 2021, 06:30:37 PM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: Shape 5 Forum
 
   Home   Help Search Login Register  
Pages: [1]
  Print  
Author Topic: Main Navigation Menu Not Showing  (Read 707 times)
Banshii
Jr. Member
**
Offline Offline

Posts: 12



« on: December 28, 2013, 01:31:47 PM »

When I install the Hexicon Gamer template and make it the site default, everything shows up and works fine. Once I go in the templates configuration in the back-end and click save, the main navigation menu under the logo at the top of the page disappears. I don't even have to make any changes to the templates configuration and hit save, and this happens. Clean template installation, no changes made. Hit save and menu disappears. Not sure how to fix this.
Logged
mikenicoll
Global Moderator
*****
Offline Offline

Posts: 20162



WWW
« Reply #1 on: December 28, 2013, 10:10:09 PM »

Hello,

Can you try removing the current Template and installing the most recent version. There was a bug with the initial release that was causing the menu to disappear when saving. We released a fix for this a while ago.

-Mike
Logged

Mike Nicoll
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
Banshii
Jr. Member
**
Offline Offline

Posts: 12



« Reply #2 on: December 28, 2013, 11:14:47 PM »

I do have the current version. I went to the Hexicon Gamer downloads page and clicked on the "Hexicon Gamer - Template - Current" link which downloads http://www.shape5.com/component/option,com_docman/Itemid,96/task,doc_download/gid,693/

I am using Joomla 3.2. When I uninstall and reinstall the template, it works fine until I go into the template configuration and hit save.
Logged
mikenicoll
Global Moderator
*****
Offline Offline

Posts: 20162



WWW
« Reply #3 on: December 29, 2013, 12:05:11 AM »

Hello,

Can you PM me FTP and Joomla Super User and I will take a look.

Thanks,

-Mike
Logged

Mike Nicoll
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
Banshii
Jr. Member
**
Offline Offline

Posts: 12



« Reply #4 on: December 29, 2013, 12:48:15 AM »

I sent you a PM, but not sure if it sent. Let me know if you did not receive it.
Logged
Banshii
Jr. Member
**
Offline Offline

Posts: 12



« Reply #5 on: December 29, 2013, 03:47:30 AM »

I was doing testing and I have narrowed the issue to being the vertex.json file. I saved that file after I made all the changes I wanted in the template config (which caused the menu to disappear). Then I reinstalled the template and saved that vertex.json file. I moved over some of the changes I made to the messed up one to the new clean one, such as background and site width. So far so good. I'm not sure what it is in that file that is causing the issues, but at least now I know how to make changes there without having to use the back-end template config.
Logged
mikenicoll
Global Moderator
*****
Offline Offline

Posts: 20162



WWW
« Reply #6 on: December 31, 2013, 06:33:30 PM »

Alright,

Glad you got it working!

-Mike
Logged

Mike Nicoll
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF | SMF © 2013, Simple Machines
Joomla Bridge by JoomlaHacks.com
Valid XHTML 1.0! Valid CSS!
Looking for the largest variety in template designs? Look no more. Never buy 1 theme again. Signups start at just $89 for access to all of our themes.
Send Us An Email
Please send us your questions and we will email you back as soon as we can. Product support questions should be posted in our support forums under the Help menu. Our staff will assist you from there.