Forum Support

Shape 5
March 28, 2024, 03:14:38 AM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: Shape 5 Forum
 
   Home   Help Search Login Register  
Pages: [1]
  Print  
Author Topic: design control cannot find xml setup  (Read 562 times)
shape9
Jr. Member
**
Offline Offline

Posts: 3



« on: December 31, 2013, 12:17:27 AM »

i have joomla 3.2.1 installed. when i upload design control template using extension manager it says cannot find xml setup file.  can anyone help? thanks
Logged
mikek
Administrator
*****
Offline Offline

Posts: 28743



WWW
« Reply #1 on: December 31, 2013, 08:40:42 AM »

Hello,

Are you installing the template or the site shaper? Often times members try to install a site shaper install via the template manager and get this error, which is not a correct installation method. Only templates get installed this way. If you're install the template you most likely are having a timeout issue on your server because all the xml files are there. You can try in a different browser as well, some browsers have longer timeouts.
Logged

Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
shape9
Jr. Member
**
Offline Offline

Posts: 3



« Reply #2 on: December 31, 2013, 06:06:21 PM »

I'm installing the template using extension manager.... what is the site shaper?  I just downloaded design control template and tried to upload it in the extension manager.  It gets to 100% then gives the error...
Logged
mikenicoll
Global Moderator
*****
Offline Offline

Posts: 20162



WWW
« Reply #3 on: December 31, 2013, 06:41:37 PM »

Hello,

I just tested this and it was working properly for me. That error occurs when either:

a) You are installing a Site Shaper instead of the Template to a pre existing installation
b) You are installing the wrong version of the Template to a 3.0 setup

-Mike
Logged

Mike Nicoll
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
shape9
Jr. Member
**
Offline Offline

Posts: 3



« Reply #4 on: December 31, 2013, 08:32:25 PM »

Thanks.  Yeah. I was installing the Site Shaper rather than the template.  Thanks for help.  Looks like a great template!
Logged
mikenicoll
Global Moderator
*****
Offline Offline

Posts: 20162



WWW
« Reply #5 on: December 31, 2013, 09:16:47 PM »

NP

-Mike
Logged

Mike Nicoll
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
hwy139
Jr. Member
**
Offline Offline

Posts: 1



« Reply #6 on: January 01, 2014, 06:19:31 AM »

yeah ,i also happened such things too, the downloaded file is already include the joomla and the template.
Logged
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF | SMF © 2013, Simple Machines
Joomla Bridge by JoomlaHacks.com
Valid XHTML 1.0! Valid CSS!
Looking for the largest variety in template designs? Look no more. Never buy 1 theme again. Signups start at just $89 for access to all of our themes.
Send Us An Email
Please send us your questions and we will email you back as soon as we can. Product support questions should be posted in our support forums under the Help menu. Our staff will assist you from there.