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Author Topic: Chrome and IE problems  (Read 1299 times)
shiftev
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« on: January 15, 2014, 05:36:24 PM »

Hello, I am using traction and thought all was going well until i viewed the site in Chrome and IE. 
At the time that you go from http to https it seems I lose all tables or something.  Could you please advise.
The site is www.shiftev.com
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shiftev
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« Reply #1 on: January 15, 2014, 08:24:26 PM »

its seems to have to do with mixed secure and unsecure content.  Hoping for an easy solution.  There are 131 unsecure links when site switches over to https.
You can see this by adding and item to cart, view cart, then try to add address.  Switches to https then.
I read another thread on this here on shape5 and I don't think it is related to the SSL either.
« Last Edit: January 15, 2014, 11:03:12 PM by shiftev » Logged
mikenicoll
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« Reply #2 on: January 16, 2014, 03:58:25 PM »

Hello,

The variable $LiveSiteUrl pulls directly from your configuration.php file, so whatever format you are using in there is what will be used on the site. Using http:// is what almost all sites use, google fonts just recently started using // as the call.

You can override LiveSiteUrl in the vertex admin with whatever format you want as well. That's what this call in general_functions.php does:

if ($s5_urlforSEO  == ""){
$LiveSiteUrl = JURI::root();}
if ($s5_urlforSEO  != ""){
$LiveSiteUrl = "$s5_urlforSEO/";}

You would enter your override under the General tab where is says ?Your site URL if?.?

Calling all files though with https is not normal though, generally the ssl cert is more concerned about whether or not the script originates from the same domain. There's really no reason to encrypt a js or css file, but that's all up to the cert, we can't control that.

-Mike
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Mike Nicoll
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shiftev
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« Reply #3 on: January 16, 2014, 05:07:32 PM »

Will that make the entire site https?
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shiftev
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« Reply #4 on: January 16, 2014, 05:20:26 PM »

So I did that and tested an order in chrome.  All looked good during the transition from http to https until I completed my order and went back to homepage.  Once i went to https it stays there and doesn't go back to http when leaving secure area (homepage).  Then I lose homepage formatting in chrome with https.
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shiftev
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« Reply #5 on: January 16, 2014, 05:23:33 PM »

easily put, if you just switch the address in chrome/IE on the homepage from http to https you can see what i mean.

I guess I don't mind if they stay in https but I need it to look right.

Inspecting the page in firefox I see even after changing the live site to https there are still security errors of mixed content.

 I will leave it this way for you to look at.  Same result, chrome still doesn't show the template correctly without accepting the security risk.  Even when I force entire site to https I get the same results..

As I wrote in the above message, after order is complete and you click on the homepage for an example.  The site stays in https once it gets to https which still has mixed content.
« Last Edit: January 16, 2014, 09:43:01 PM by shiftev » Logged
shiftev
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« Reply #6 on: January 18, 2014, 04:38:26 PM »

waiting this long between posts is tough when you're trying to go live.......
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mikenicoll
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« Reply #7 on: January 19, 2014, 07:55:07 PM »

Hello,

Mixed content means some of your sites content isn't configured properly for HTTPS calls so the SSL certificate is blocking the calls to that content on the server. This is something you would need to configure directly in the extensions or content itself. Also, in the Joomla Global Configuration there is also an option to Force SSL for the Entire Site.

You should be able to view your insecure URL formats and change them directly on the server to HTTPS if needed. As stated though a certificate is generally supposed to check if the content originates on the same domain vs everything being called with https://

-Mike
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Mike Nicoll
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
shiftev
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« Reply #8 on: January 20, 2014, 03:37:00 PM »

Hi Mike,
thanks for the response.
When I force the entire site https there are still mixed content errors.
« Last Edit: January 20, 2014, 03:38:33 PM by shiftev » Logged
mikenicoll
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« Reply #9 on: January 20, 2014, 08:07:40 PM »

Hello,

Are you able to see which files are being blocked by the certificate? There are usually some server tools that can provide this information. Once you determine that you can easily see what file is being blocked and change the http:// call to https:// or //

It is very odd that a certificate would be blocking content originating from the same server.

-Mike
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Mike Nicoll
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
shiftev
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« Reply #10 on: January 20, 2014, 09:52:36 PM »

I believe it's in an above post.  there was like 130 links that were http
seem to be mostly template files.
So you're telling me this is a cert problem?  How did shape 5 deal with this since your template sells products? 
The hosting company is 1and1 but we purchased a dedicated ssl.
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mikenicoll
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« Reply #11 on: January 20, 2014, 10:57:14 PM »

Hello,

Could you PM me Joomla FTP and Super User access so I can take a closer look?

-Mike
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Mike Nicoll
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
shiftev
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« Reply #12 on: January 22, 2014, 01:17:54 PM »

Hi Mike,
I sent you the account info last night.
I also learned a little more.  Joomla is not calling out www. in links and the ssl cert is www.

Cannot change the ssl until Feb 2nd.
Do you have a suggestion on what is best here?  I wish this had been discussed on your forums to this degree before. 

Would it be best to change the ssl cert to ourdomain.com on Feb 2nd instead of www. and then write an .htaccess file to redirect www. to ourdomain.com ?
Thanks.
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shiftev
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« Reply #13 on: January 22, 2014, 02:59:21 PM »

Not sure if you did any changes or if it was what I was doing.  I re-configured the site to forces ssl on entire site and added https in the general template settings.  
After that I only had a google fonts ssl warning.  I found an article on here stating where to edit that in the index.php and a vertex file (css_and_js.php).
Had me stumped for a few minutes with no good result until i found that there were 2 entries in the css_and_js.php file and once edited that to remove http leaving only // all looks good now.  Didn't really want to force entire site https but at least all is ready to open our store.

Thanks for all your help Mike.

update: further I added an .htaccess file to the root to forces any non www to www with this rule since my cert is www.
RewriteEngine On
rewritecond %{http_host} ^mydomain.com [nc]
rewriterule ^(.*)$ http://www.mydomain.com/$1 [r=301,nc]
« Last Edit: January 22, 2014, 03:17:16 PM by shiftev » Logged
shiftev
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« Reply #14 on: January 22, 2014, 04:57:48 PM »

Hi Mike, back to drawing board.
I have turned off https entire site
I have removed the site address entry to vertex - general tab
removed all .htaccess re-writes

I guess lets start from here.
I feel like I'm trying so many things that my cache isn't clearing in time to see changes.  I hope.

Please check out the site and let me know where to go from here.  At this time, not sure why, but if you click on our logo which normally would just bring you back to the homepage, now goes to https... do no understand since I am not instructing it to do that.
Thanks again.
« Last Edit: January 22, 2014, 06:52:15 PM by shiftev » Logged
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