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Author Topic: HELP! Hexicon Gamer, SUDDENLY BROKEN S5 Image and Content Fader v2, S5 Vertical  (Read 783 times)
ahapinc
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« on: June 09, 2014, 03:16:51 PM »

For some reason the S5 Vertical Accordion and the S5 Image and Content Fader v2 on the hexicon gamer template im using for www.quantumforgegames.com is not working! If you visit the site you will see that although the Content fader cycles through images automatically, it doesn't show the appropriate interface and HUD that displays text or lets you change images yourself. Additionally the vertical accordion does not cycle through each topic and if you click on it nothing happens. The vertical accordion should open up when it is clicked or even moused over if i set the settings for that, however no matter what settings i change in the administration panel it doesn't make a difference. Neither of these accordion features, key elements of this template are working correctly. I believe this issue happened within the last few weeks and before I roll the server back to a previous build I want to know if this is a problem for anyone else.


Is anyone having issues with the S5 Image and Content Fader v2 or the S5 Vertical Accordion?  Huh

Also when I try in the administration panel to use Joomla Update I receive the following message:

" php_network_getaddresses: getaddrinfo failed: Name or service not known "

Not sure why I cant check for Joomla updates any longer. I wonder if this is because im using the hexicon template? I dunno but I feel like I should be able to check for joomla updates.
« Last Edit: June 10, 2014, 03:00:25 AM by ahapinc » Logged
mikenicoll
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« Reply #1 on: June 10, 2014, 02:03:47 PM »

Hello,

1) Have you tried using S5 IACF v3.0? Also make sure that you have the option toggled on to disable the sub-text and navigation arrows.

2) For the vertical accordion can you try disabling any 3rd party scripts you are using on the site in case they are interfering. Things like videobox.js would be something to try disabling

3) The Template doesn't control Joomla Update or the Component. That is all fetched from the Joomla server itself. I would suggest posting on joomla.org to see if anyone else has any issues with updating

-Mike
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Mike Nicoll
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ahapinc
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« Reply #2 on: June 10, 2014, 02:58:58 PM »

you nailed it i did instal videobox! let me try that... Also i'll checkout the new slider you mentioned
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ahapinc
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« Reply #3 on: June 10, 2014, 03:02:56 PM »

also to fix the joomla update function i just installed it manually through the extension manager its now joomla 3.3 and in this version that component > update interface works
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ahapinc
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« Reply #4 on: June 10, 2014, 03:07:26 PM »

ok removing the videobox plugin worked and I think the S5 IACF v3.0 isnt that the one that's used on the "business pro" template? I like that one a lot but it's a little different looking isnt it ? or am i confused. If there's a v3.0 of the image fader v2 im using what is the key difference? Can you link the page for me so i can see a demo?


Thanks for the help!
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mikenicoll
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« Reply #5 on: June 10, 2014, 07:30:35 PM »

Hello,

The Image and Content Fader 3.0 is just a new version. The styling that you see on other Templates is specific to those products themselves and done via CSS in the Template files. The actual functionality of the extension should be the same. Any of our newer Templates will be illustrating Version 3.

-Mike
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Mike Nicoll
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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