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Author Topic: Shape 5 Theme Options overshadowed by balloon help (IE9) or blank (Chrome)  (Read 388 times)
bellis1111
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« on: January 30, 2014, 10:23:01 AM »

Tristan:

Is there any fix for the Shape 5 Theme Options page (Wordpress Callie Rush Theme) either having the text entry fields blocked behind help messages that don't go away(IE9). I suspected IE so I tried Chrome, but the text field are altogether blank which is even worse (I can send screenshots of each if you supply an email address).

Is there an update I can download to get this? This has always been this way, but it's only now serving as a problem. HELP!!!

Thank you,

-b

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Tristan Rineer
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« Reply #1 on: January 30, 2014, 01:16:31 PM »

From the Wordpress FAQ:


The patch file: http://www.shape5.com/component/option,com_smf/Itemid,75/action,dlattach/topic,30934.0/attach,12178/


1. Download the file
2. Extract the "vertex" folder from the zip
3. Using FileZilla, upload the extracted "vertex" folder into the directory of the theme you are trying to patch and overwrite all files when prompted.

That should take care of all the issues.

The first time you open the theme admin you may see an error briefly, but the page should reload automatically and everything will work normally.
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Tristan Rineer
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