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Author Topic: Problem with the tabs  (Read 1017 times)
tingvalla
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« on: February 20, 2014, 11:32:52 AM »

Hi, BIG problem with ie9 perhaps earlier versions too?

See attachments 1 (ie9) and 2 (chrome). Have scanned this forum for tips but had not find anything adequate yet.
It should be like picture 1.

Adress to the site
http://www2.tingvallahemmet.se/
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mikenicoll
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« Reply #1 on: February 24, 2014, 10:58:12 PM »

Hello,

I took a look at your site in IE8/9/10 and it was appearing like picture #2. That is the correct layout #1 seems like you have an open tag somewhere on the page that is causing the layout to break. If you still see the issue try a different system and make sure IE isn't in compatibility mode.

-Mike
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Mike Nicoll
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tingvalla
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« Reply #2 on: February 25, 2014, 01:49:29 AM »

Okay. I have three different pc:s and IE9 in one of them, there tab show is wrong but okay in all other pc:s and browsers. Other people with IE9 have told me that tab show is wrong in their browsers too. I don?t think everybody have the same problem in their IE9 browsers.
This is the wrong forum and I think the subject is moved. I have realized that some days ago and posted it in the right forum. Thanks so far.
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mikenicoll
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« Reply #3 on: February 26, 2014, 06:27:16 PM »

NP

-Mike
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Mike Nicoll
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tingvalla
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« Reply #4 on: March 02, 2014, 09:22:50 AM »

I thought s5tabshow questions should be under it?s own forum but a little bit confusing I?m moved to this forum.

Just tried with another pc and IE9 and it looks lika pic 1 = wrong. Mike mentioned something about an potentially open tag somewhere on the page but did you meant the code only for tab show or the code for the whole site? I do not think such a thing should affect the tab show so hard. Is there any solution?

I send my login info as a PM to Mike and perhaps you can have a look?
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mikenicoll
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« Reply #5 on: March 03, 2014, 08:49:46 PM »

Hello,

I tested this on 2 different systems in IE9 and the tab show is appearing properly on both systems. You most likely have either an old cache, 3rd party browser plugin or a browser setting that is causing this.

I attached a SS of IE9 on your site with a cleared cache on both my systems.

-Mike
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Mike Nicoll
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Shape 5 Team

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tingvalla
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« Reply #6 on: March 04, 2014, 09:33:11 AM »

Sorry, I have cleared the cache but still distorted tab show. Both for me but also for a person with a pc with IE9 which never before had visited the site.
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mikenicoll
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« Reply #7 on: March 04, 2014, 07:04:38 PM »

Hello,

Does it happen on a specific page or all of them? I tested this on both my systems and the Tab Show is appearing properly on both of them. Would need a way to replicate the issue other than the image since that doesn't show me any coding.

-Mike
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Mike Nicoll
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Shape 5 Team

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tingvalla
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« Reply #8 on: March 06, 2014, 04:24:45 AM »

If you need login I can PM the details to you.

This is the address for the webiste:
www.tingvallahemmet.se
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mikenicoll
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« Reply #9 on: March 06, 2014, 11:50:59 PM »

Hello,

I tested this again on that URL and also had a co-worker test this in IE9 and it was appearing as my screenshot that I posted earlier for both of us. I would maybe suggest reinstalling the extension and clearing your browser cache and site cache completely.

-Mike
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Mike Nicoll
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


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tingvalla
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« Reply #10 on: March 08, 2014, 03:25:29 AM »

Nope, I have reinstalled tab show, cleared the cache many times and so on. It doesn?t work. I have 23 days left on my subscription, waiting and see if more people which use IE9 complain. After 23 days I can not ask any more questions here.  I dont seem like it is any use dig more in the problem for the moment, but it is a pity. We will se what happen. Thanks for your efforts so far.
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mikenicoll
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« Reply #11 on: March 09, 2014, 10:34:05 PM »

NP

Sorry we could not replicate the issue but every system I tested the Tab Show was appearing correctly as per the screenshot I posted.

-Mike
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Mike Nicoll
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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