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Author Topic: Quick Contact Form Not Working on Metro Shows  (Read 604 times)
seahawks
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« on: February 18, 2014, 06:15:52 PM »

I have successfully changed between S5 themes - Sports Nation to Metro Shows.  The quick contact form in the Right position module is not working at all.  I have checked the forum boards and cannot find a similar issue

All settings fields have been setup in the widget - the email address to be used is [email protected] (no decimal points).  I have not entered anything in the "excluded words" fields.  Width for text boxes is set to 94% and height 55px.

Once details are entered into the contact form, clicking the "send message" button does not produce any messages, or trigger any action.  Do you have any suggestions?  The url is jeanlittman.net, contact is on the front page, right position.

Thanks in advance

Jean Littman
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Tristan Rineer
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« Reply #1 on: February 19, 2014, 09:55:12 AM »

Please make sure you are using the version of the plugin that is included with the Shaper for the new theme.  There are major changes in the framework going from non-responsive to responsive.

There have also been some cases of jQuery conflicts caused by duplicate copies of jQuery being loaded; this thread on the Wordpress FAQ has a patch that fixes the jQuery loading issue.

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Tristan Rineer
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seahawks
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« Reply #2 on: February 19, 2014, 02:03:45 PM »

Thanks for your reply.  I have checked the plugin - Quick Contact version 3.0.1 is the version in both the shaper and the new theme installation.  I have checked the quick contact form in the shaper, and the result is the same - neither forms are working as intended.  The two url's are:

jeanlittman.net (new theme installation)
hogesapps.com/shaper (shaper installation which has been used as a staging site)

Any further light you can shed would be greatly appreciated.  Many thanks

Jean
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Tristan Rineer
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« Reply #3 on: February 21, 2014, 12:47:06 PM »

Everything looks functional to me, but if it's not then I'm not sure what the problem could be.  I usually use Contact Form 7 for my sites, as it can custom create any form layout.

As I haven't had anyone else complain about that plugin, it's most likely something about your site or hosting that is causing the problem.  If that is the case, I suggest trying a different contact form plugin; there are a lot of good free ones in the WP Plugins repository.
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Tristan Rineer
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Shape 5 Team



- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
seahawks
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« Reply #4 on: February 21, 2014, 09:07:14 PM »

Thanks for your reply.  Yes, I already have Contact 7 plugin, so will use that.  I just loved the look of the S5 quick contact on Metro shows!  Thanks again
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