Forum Support

Shape 5
July 29, 2021, 08:18:09 PM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: Shape 5 Forum
 
   Home   Help Search Login Register  
Pages: [1]
  Print  
Author Topic: Problem accessing template configuration options  (Read 277 times)
rpcvco
Jr. Member
**
Offline Offline

Posts: 5



« on: March 01, 2014, 04:44:26 PM »

Hi,

I am having trouble accessing the template configuration options. Sometimes I would go into the template and the configuration options would show up, but other times they wouldn't.

I have looked through the help forum and the general issue for this seemed to be related to admin plugins and whether one has the current version of php.  I checked and I have a pretty current version of php 5.3.27. I also disabled all the plugins on my site but instead of this helping, I lost access to the template page entirely (when I click on the oasis template link option on the Template Styles page, I get directed to a blank page).

Thanks.
V


Logged
mikek
Administrator
*****
Offline Offline

Posts: 28743



WWW
« Reply #1 on: March 03, 2014, 08:23:38 AM »

Hello,

You would have had to have disabled a core system plugin for that happen, there's no plugin in Joomla that the Vertex framework relies on. Re-enable each plugin that you disabled to correct that. After that I would suggest checking in another browser. If it's loading sometimes and not others that point more to a server latency issue, if it were a coding issue it would happen every time.
Logged

Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
rpcvco
Jr. Member
**
Offline Offline

Posts: 5



« Reply #2 on: March 03, 2014, 09:21:22 PM »

Problem seems to be fixed. When I updated with the right version of the template based on Joomla 2.5, it seems to have fixed this problem as well.

Thanks for your help.
V
Logged
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF | SMF © 2013, Simple Machines
Joomla Bridge by JoomlaHacks.com
Valid XHTML 1.0! Valid CSS!
Looking for the largest variety in template designs? Look no more. Never buy 1 theme again. Signups start at just $89 for access to all of our themes.
Send Us An Email
Please send us your questions and we will email you back as soon as we can. Product support questions should be posted in our support forums under the Help menu. Our staff will assist you from there.