The window in questions is not "body.contentpane". Should not the proper code be in.. Template Master Files - Edit print view template?
With all due respect, your suggestions simply are not working... and time is money. How is this considered support?
(UPDATE) I'll try another template, so you can ignore the rest of this post if you want too... (Eh, what's up Doc?)
This is really frustrating. The template is supposed to be setup for Virtuemart and it simply does not work because of one color declaration? There are no REAL answers to solve the problem? I have literally spent HOURS explaining the issue and we are getting nowhere. If I ran my business like that, I would be broke.
Sorry for the harsh words, but support makes or breaks a business. How hard is it to call a customer? Or, identify a simple color declaration that is not working in a template? PLEASE review the issue thoroughly before telling your customer he is full of crap using kind words... Or, create an account on either website mentioned and give me a call. Let's talk man to man and fix YOUR template!
I just needed a URL to see where the background was being generated from. On our demo it was not appearing this way and screenshots don't generally show any coding that would be necessary to change.
If you modify the existing coding in the Template.CSS below to add !important it should override any other background being generated in this area.
background: #ffffff !important;}
I didn't see any side effects to this modification as per your last screenshot or any changes on the bottom bar.