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Author Topic: Blank screen after updating joomla  (Read 251 times)
viaggiator
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« on: March 15, 2014, 01:27:11 PM »

Hello, I manage the website is http://www.globalsemviaggi.it/ I updated joomla from 2.5.19 to 3.2.3. In 2.5.19 I installed the Vertex and gave me no problems, I just updated the 3.2.3 gave me the white screen, I have made ​​several attempts but nothing to do. Then I bought a subscription and I installed joomla Club Oasis. The result of the frontend is the same: all white. What can I do? I'm in trouble
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mikenicoll
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« Reply #1 on: March 16, 2014, 05:52:11 PM »

Hello,

Try completely removing the Template from the back end and installing the Template - Current from our site. It is possible some of your older J2.5 files are still being loaded if everything was not removed.

-Mike
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Mike Nicoll
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viaggiator
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« Reply #2 on: March 17, 2014, 06:40:23 AM »

Thanks Mike,

I already tried to completely remove the model from the back end and I installed the Template - Current with the Vertex Version 3.4 Upgrade Patch, but it does not work.
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mikek
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« Reply #3 on: March 17, 2014, 07:16:12 AM »

Hello,

If you upgraded from 2.5 and 3.2 then you need to completely reinstall the template, not just Vertex. They are two different templates, there is a 3.X version of the template in the downloads. The template is working with 3.2.3 and not showing blank on our tests, it sounds more like something corrupted with your installation of Joomla during the upgrade.
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Mike Knott
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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