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Offline bobyan
Free Member
Posts: 1
Posted on: April 15, 2014, 03:32:51 AM

I bought a membership for the use of wordpress theme "University", and downloaded the theme of site shaper of this theme.  The site shaper cannot be installed.  It always showing the following err message:

Warning: require_once(/home/hkmshk/public_html/wp-load.php) [function.require-once]: failed to open stream: No such file or directory in /home/hkmshk/public_html/wp-blog-header.php on line 12

Fatal error: require_once() [function.require]: Failed opening required '/home/hkmshk/public_html/wp-load.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/hkmshk/public_html/wp-blog-header.php on line 12

I send a message to customer service, no response so far. I urgently need Shape5 to solve the matter.

Offline Tristan Rineer
Free Member
Posts: 3858
Posted on: April 15, 2014, 06:50:34 AM

I just checked the shaper, the file exists in the download; please make sure all files were uploaded correctly.

I recommend using FileZilla to make sure your uploads are being done right.

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