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Author Topic: Template Error 404 page not loading  (Read 344 times)
howard
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« on: June 18, 2014, 08:12:07 AM »

Hello,
when our site reports a 404 error, the page shown is always the Joomla standard.

We have not changed the error.php file of the template (which is in the template folder). Do you have any suggestion on where we should check for the possible misconfiguration?

Thank you!
Cristiano
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mikenicoll
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« Reply #1 on: June 18, 2014, 07:38:38 PM »

Hello Howard,

This was accidentally left out of the Vertex 3.6 Blog Notes but with the latest update we added a feature that allows users to easily create their own 404 pages. All you need to do is create an article called "404 Error Page" and it will automatically be loaded when a user enters an invalid link.

-Mike
« Last Edit: June 18, 2014, 07:53:50 PM by mikenicoll » Logged

Mike Nicoll
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Shape 5 Team

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howard
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« Reply #2 on: June 19, 2014, 01:18:04 AM »

great! thank you! But I checked and I have Vertex 3.5.0 (system says it's the latest available).
And when I create an article "404 Error Page" (same alias 404-Error-Page) that doesn't work...

thanks!
« Last Edit: June 19, 2014, 01:21:54 AM by howard » Logged
mikenicoll
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« Reply #3 on: June 21, 2014, 09:52:04 PM »

Hello,

If you PM me back end Super User I can take a look for you.

-Mike
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Mike Nicoll
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
howard
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« Reply #4 on: June 23, 2014, 01:41:15 AM »

I PMed you, thanks!
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mikenicoll
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« Reply #5 on: June 23, 2014, 03:42:18 PM »

Thanks,

I will take a look and get back to you.

-Mike
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Mike Nicoll
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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