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Author Topic: S5 Tell a friend module doesnt work  (Read 498 times)
pauletto
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« on: July 20, 2014, 01:04:40 PM »

Hello,
In my web site www.auto2a.com, the box module wich is what creates the popup effect for S5 tell a friend doesnt work.

The S5 tell a friend module was installing correctly according with shape5.com recomendations, after clicking to TELL A FRIEND the box open correctly but after filling all required fields, the message doesnt send.....

Please help me to fix this problems-

Regards
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jonahh
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« Reply #1 on: August 04, 2014, 02:10:48 PM »

Hello,

Can you post a URL where this occurs at?  I don't see it published anywhere?

Thanks,
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Jonah Hall
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Shape 5 Team

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pauletto
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Posts: 35



« Reply #2 on: August 28, 2014, 09:02:25 PM »

Hello
The S5 tell a friend module doesnt work.
When I try to send a message I get the next message
ERROR 403 - FORBIDDEN
Why am I seeing this page?

Is there anything that I can do?

Understanding Filesystem Permissions

How to modify your .htaccess file

How to modify file and directory permissions

How can I fix this issue?
Regards


Hello,

Can you post a URL where this occurs at?  I don't see it published anywhere?

Thanks,
Logged
jonahh
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« Reply #3 on: August 29, 2014, 01:17:08 PM »

Hello,

Looks like its doing what we suggested here:
http://www.shape5.com/component/option,com_smf/Itemid,75/topic,35498.0/

Actually your 404 error page is the exact same as the user I had back in June.  Most likely the same server, I would try having your host look at a mod security rule that could be blocking this.

Regards,
Logged

Jonah Hall
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
pauletto
Jr. Member
**
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Posts: 35



« Reply #4 on: August 30, 2014, 12:25:36 AM »

Hello,
I already changed my hosting, with my old hosting russian NICHOST I had some issue. Now I got hostgator, and the issue must be resolved..... Anyway, could you tell me exactly what I need to ask in my hosting to change it?
Regards


Hello,

Looks like its doing what we suggested here:
http://www.shape5.com/component/option,com_smf/Itemid,75/topic,35498.0/

Actually your 404 error page is the exact same as the user I had back in June.  Most likely the same server, I would try having your host look at a mod security rule that could be blocking this.

Regards,
Logged
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