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Author Topic: Internet Explorer 7,8,9  (Read 230 times)
nosher
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« on: July 25, 2014, 11:23:58 AM »

Dear Shape5

We have a major problem that the oasis template is not displaying correctly in internet explorer 7,8 or 9 I have enabled the setting in the template settings and it does not work the website is all over the place

Can you please help

www.lawsonlewis.co.uk

Danny
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mikenicoll
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« Reply #1 on: July 25, 2014, 11:26:07 PM »

Hello,

Older versions of IE do not fully support the new CSS standards so certain areas of the site may not look the same as on a modern browser. There is a feature built into Vertex > General > IE Upgrade Warning that can alert users that have an older browser such as IE7 to update to a newer version.

If you must stick with an older version of IE the only thing I can suggest would be to make sure that the "Enable Responsive For IE8?" is enabled under the Layout Tab of the Template Manager. By default this will be disabled. I also took a look at your site in IE9 and the layout appears to replicate that of IE10/11

Regards,
« Last Edit: July 25, 2014, 11:30:13 PM by mikenicoll » Logged

Mike Nicoll
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nosher
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« Reply #2 on: August 04, 2014, 04:31:22 PM »

Hi mikenicoll

I can confirm that when we enable this function "Enable Responsive For IE8?" I doesn't work  Sad it just messes up the page and looks awful, such a shame. I have put a notification on there but it would be good to try and get this working for IE 8,9

I wounder if you may know anything like this mikenicoll, is there a way to detect them on say an older browser and redirect them to a different site? we could then remove the front page slider which seams to be causing the issue's  Huh

Danny
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mikenicoll
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« Reply #3 on: August 05, 2014, 02:02:28 AM »

Hello,

That really gets a bit more advanced and not really something we could provide support for on the forums. You could do something like this in PHP for browser detection in IE.

Code:
<?php if (preg_match('~MSIE|Internet Explorer~i'$_SERVER['HTTP_USER_AGENT']) || (strpos($_SERVER['HTTP_USER_AGENT'], 'Trident/7.0; rv:11.0') !== false)) { ?>
<style>
#s5_custom_1 {
display: none !important;}
</style>
<?php ?>

Which would hide that specific area #s5_custom_1 when IE is detected. However, this is not always the best approach or practice to use when developing sites. I tested your site in IE9 and it appeared to be working properly and the same as other browsers. I have attached a screenshot showing the IE9 layout for me.

IE7/8 is a completely different ball game. A lot of extensions/css aren't going to be supported on those browsers due to how old they are and the limited CSS support. I would suggest modifying the vertex > ie6warning.php file on the server to include IE7 and IE8 to tell users for the best viewing experience to use a modern browser.

Regards,
« Last Edit: August 05, 2014, 02:06:26 AM by mikenicoll » Logged

Mike Nicoll
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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