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Author Topic: There was an error uploading this file to the server  (Read 695 times)
umahatokul
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« on: August 19, 2014, 07:41:23 AM »

Edit By Mikenicoll - Fixed in latest downloads

I keep getting this error message "There was an error uploading this file to the server." when i try to install the new Risen Hope template but when i installed the Blue Group template, it went well. Please what do i need to do. I need to get this up and running asap. thanks
« Last Edit: August 19, 2014, 09:11:40 PM by mikenicoll » Logged
jonahh
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« Reply #1 on: August 19, 2014, 12:54:42 PM »

Hello,

Are you sure you are installing the actual template and not the site shaper for this template?  This can be an easy mistake
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Jonah Hall
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umahatokul
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« Reply #2 on: August 19, 2014, 01:48:10 PM »

I am installing the Risen Hope - Template - Current. I believe this is the correct template file to install.
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mikenicoll
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« Reply #3 on: August 19, 2014, 08:57:32 PM »

Hello,

I have just updated the downloads for the Site Shaper and Template - Current. The issue was that the Template file size was too large for your servers upload limit in the php.ini file for the value max_upload_size. We added the ionicons feature this month and had to remove a 6MB image folder that was causing issues during installs but not needed for the icons to function.

Sorry for any inconvenience
« Last Edit: August 19, 2014, 09:03:44 PM by mikenicoll » Logged

Mike Nicoll
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
umahatokul
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« Reply #4 on: August 19, 2014, 10:33:23 PM »

It works well now. Thanks
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mikenicoll
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« Reply #5 on: August 19, 2014, 11:03:48 PM »

NP Smiley
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Mike Nicoll
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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