Forum Support

Shape 5
May 11, 2021, 07:13:37 PM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: Shape 5 Forum
 
   Home   Help Search Login Register  
Pages: [1]
  Print  
Author Topic: There was an error uploading this file to the server  (Read 413 times)
umahatokul
Jr. Member
**
Offline Offline

Posts: 6



« on: August 19, 2014, 07:41:23 AM »

Edit By Mikenicoll - Fixed in latest downloads

I keep getting this error message "There was an error uploading this file to the server." when i try to install the new Risen Hope template but when i installed the Blue Group template, it went well. Please what do i need to do. I need to get this up and running asap. thanks
« Last Edit: August 19, 2014, 09:11:40 PM by mikenicoll » Logged
jonahh
Administrator
*****
Offline Offline

Posts: 23789



WWW
« Reply #1 on: August 19, 2014, 12:54:42 PM »

Hello,

Are you sure you are installing the actual template and not the site shaper for this template?  This can be an easy mistake
Logged

Jonah Hall
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
umahatokul
Jr. Member
**
Offline Offline

Posts: 6



« Reply #2 on: August 19, 2014, 01:48:10 PM »

I am installing the Risen Hope - Template - Current. I believe this is the correct template file to install.
Logged
mikenicoll
Global Moderator
*****
Offline Offline

Posts: 20162



WWW
« Reply #3 on: August 19, 2014, 08:57:32 PM »

Hello,

I have just updated the downloads for the Site Shaper and Template - Current. The issue was that the Template file size was too large for your servers upload limit in the php.ini file for the value max_upload_size. We added the ionicons feature this month and had to remove a 6MB image folder that was causing issues during installs but not needed for the icons to function.

Sorry for any inconvenience
« Last Edit: August 19, 2014, 09:03:44 PM by mikenicoll » Logged

Mike Nicoll
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
umahatokul
Jr. Member
**
Offline Offline

Posts: 6



« Reply #4 on: August 19, 2014, 10:33:23 PM »

It works well now. Thanks
Logged
mikenicoll
Global Moderator
*****
Offline Offline

Posts: 20162



WWW
« Reply #5 on: August 19, 2014, 11:03:48 PM »

NP Smiley
Logged

Mike Nicoll
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF | SMF © 2013, Simple Machines
Joomla Bridge by JoomlaHacks.com
Valid XHTML 1.0! Valid CSS!
Looking for the largest variety in template designs? Look no more. Never buy 1 theme again. Signups start at just $89 for access to all of our themes.
Send Us An Email
Please send us your questions and we will email you back as soon as we can. Product support questions should be posted in our support forums under the Help menu. Our staff will assist you from there.