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Author Topic: Unable to install Siteshaper  (Read 316 times)
umahatokul
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« on: August 26, 2014, 03:48:36 PM »

I get stuck on "Installing sample date" when i try to install any of the siteshapers. Please any ideas how to go about this?
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mikek
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« Reply #1 on: August 27, 2014, 08:15:01 AM »

Hello,

That would typically happen due to a latency issue on the server itself or the browser times out. First, try from another browser. If it's still continuing to have problems then it's most likely a latency issue on the server not allowing the sql commands to finalize. I've tested locally and the site shaper is installing with no issues.
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Mike Knott
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umahatokul
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« Reply #2 on: August 28, 2014, 01:16:03 AM »

I added "ServerName 127.0.0.1:80" to httpd.conf file to deal with the latency issue and it worked just fine.
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mikenicoll
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« Reply #3 on: August 28, 2014, 01:23:10 AM »

Glad you got it sorted.

Let us know if you have any further questions.
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Mike Nicoll
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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