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Author Topic: Unable to move past 1st install page on SiteShaper  (Read 330 times)
ayodahunsi
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« on: September 15, 2014, 04:34:40 PM »

After filling in everything on the first page and i click NEXT, nothing happens.. no error nothing.
See www.dolasoft.com/hosted/livingword


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mikenicoll
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« Reply #1 on: September 15, 2014, 04:37:43 PM »

Hello,

I just tested our latest Site Shaper download a minute ago and it was working properly. It sounds like an issue with your server configuration is blocking the pre-installation process for Joomla. Was the pre-installation checklist all properly configured? Also ensure that your servers PHP settings such as maxupload or maxfilesize are large enough for a Joomla install.

You can also contact your web host as they can see the error logs on the server and adjust any settings needed.
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