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Author Topic: problem with "bottom up arrow" that overlaps with my bottom menu  (Read 588 times)
Annepal
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« on: September 18, 2014, 03:59:18 PM »

Hi,
I have an issue with the arrow situated at the bottom of the page (allowing you to get to the top of the page): it overlaps with my bottom menu. I have attached a small screen view. Could you please tell me what I have done wrong / how I can rectify this.
Thank you
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mikenicoll
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« Reply #1 on: September 18, 2014, 05:13:17 PM »

Hello,

Please post a URL
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Mike Nicoll
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Shape 5 Team

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Annepal
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« Reply #2 on: September 19, 2014, 06:21:49 AM »

Okay, you can take a look at

http://www.neutratest.com/en/

It's the same for all pages and language versions of the site.

Best regards
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mikek
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« Reply #3 on: September 19, 2014, 07:25:36 AM »

Hello,

Something on your site has been modified and is causing the problem. You can try the following css in custom.css to see if it corrects this:

#s5_bottom_menu_wrap {
padding-right:34px;
}
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Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
Annepal
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« Reply #4 on: September 19, 2014, 08:53:11 AM »

Hi Mike,

Thanks for your quick reply. I found the custom.css file (which so far was empty) and copy-pasted your code in it:

#s5_bottom_menu_wrap {
padding-right:34px;
}

Unfortunately it did not change anything.

Do you think that it is my construction of the bottom-menu that is wrong ? I would love to hear if you have some ideas that I could explore ..

Thanks
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mikek
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« Reply #5 on: September 20, 2014, 09:31:53 AM »

Hello,

I tested that css in firebug and it's working with no issues for me. Please be sure you're putting it in custom.css and then check the file on your server to make sure it saved.
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Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
Annepal
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« Reply #6 on: September 20, 2014, 10:06:07 AM »

Hmm, so what am I doing wrong?

My steps are as follows:
- Extensions, template manager, templates, design control details and files
- folder "css" and file "custom.css"
- where is now written

/* Add your own custom css to this file. You may wish to use css !important calls to override css from the template css files.
----------------------------------------------------------- */

#s5_bottom_menu_wrap {
padding-right:34px;
}

- Save and close

But, with my website opened in Safari I click the "developer menu" and "page info/source" and search for "padding-right:34" nothing comes up. So apparently, I haven't put it in correctly.

Can you help? And so sorry for knowing so little!
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Annepal
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« Reply #7 on: September 22, 2014, 04:11:17 AM »

Latest news: IT WORKS!!
I was just being to impatient expecting immediate results.
This morning when I took a look at my website, it was fine, so apparently it just needed a little time to adjust.
Thank you Smiley
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mikenicoll
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« Reply #8 on: September 23, 2014, 08:45:51 PM »

Glad everything started working for you Smiley
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Mike Nicoll
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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