Forum Support

Shape 5
March 28, 2024, 04:26:17 PM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: Shape 5 Forum
 
   Home   Help Search Login Register  
Pages: [1]
  Print  
Author Topic: Can?t save template changes  (Read 408 times)
maranomedi
Jr. Member
**
Offline Offline

Posts: 2



« on: September 23, 2014, 12:06:03 PM »

Hi!

Strange phenomenon with the "Rising Hope" template:

I can?t save any changes (like color, background etc.)

To be sure it?s a template related problem I installed an older Shape5 template (Business Pro). When I make changes to that template, everything?s fine. So it must be something template , vertex script or PHP version related.  It?s not a browser related thing. Any hint?

Here are my server settings:

Hoster: Host Europe
PHP Version 5.3.29  (<- preety old)

Safe Mode    Off
Open basedir    None
Display Errors    Off
Short Open Tags    On
File Uploads    On
Magic Quotes    Off
Register Globals    Off
Output Buffering    Off

Thanks in advance!
Logged
mikenicoll
Global Moderator
*****
Offline Offline

Posts: 20162



WWW
« Reply #1 on: September 23, 2014, 07:44:09 PM »

Hello,

The only thing I can suggest would be to make sure you don't have any 3rd party scripts enabled in the back end a try a different browser. As noted you are also using an old version of PHP outside of the Joomla recommendations for 3.0. I tested this Template locally and live on my server and didn't have any issues with submission nor have we had this issue reported by others.
Logged

Mike Nicoll
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
maranomedi
Jr. Member
**
Offline Offline

Posts: 2



« Reply #2 on: September 24, 2014, 03:37:21 AM »

Ho,

no special 3d party scripts installed. I now tried it with different S5 themes and the last working one is No. 1 Shopping from March 2014. So I consider it has something to do with Vertex script changes that have been implemented in spring 2014. It would be interesting to know what it?s about. Sure, I could use an older template or do the changes manually in vertex.json, css and index.php (which I prefer to increase page speed, too many php queries for large projects), but it would be interesting to find out what the problem is about.

Thanks!
« Last Edit: September 24, 2014, 04:09:28 AM by maranomedi » Logged
mikek
Administrator
*****
Offline Offline

Posts: 28743



WWW
« Reply #3 on: September 24, 2014, 07:18:39 AM »

Hello,

The Vertex files used in the mentioned templates and the ones in Risen Hope are identical; there are no differences at all. Only frontend files such as css change on templates. I would suggest making sure your vertex.json is writable by increasing it to 777 chmod settings.
Logged

Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF | SMF © 2013, Simple Machines
Joomla Bridge by JoomlaHacks.com
Valid XHTML 1.0! Valid CSS!
Looking for the largest variety in template designs? Look no more. Never buy 1 theme again. Signups start at just $89 for access to all of our themes.
Send Us An Email
Please send us your questions and we will email you back as soon as we can. Product support questions should be posted in our support forums under the Help menu. Our staff will assist you from there.